|Salary||£12.65 per hour||Sector||Miscellaneous|
This is a fantastic opportunity to start a career within the Banking Industry on a temporary basis that is due to start asap.
Rate of pay - £12.65 per hour
Working Hours - Monday to Friday - 09:00am - 17:00pm
They work in an operational area that service loans, they have various different sections that they get requests from but it is just handling requests from the client for more funds interest, funds payments amendments. They service the loan and push the cash through the system.
Requests come into emails that is then scanned into Image NOW and they will pick this up. There is a generic number the client can call they need to answer the calls but it is a small part of the role and is just to clarify information. They would also use PCM as this is the payments system.
They work to deadlines, but not clear cut you have 24 hours deadlines. It varies from task, some are have to pick up right away and some need completed by tomorrow.
Training - Buddy training, it lasts about 6 weeks. They will do mandatory reading first.
HOLIDAYS - Open to a few days during training i.e long weekend. Holidays for a week or two cannot be supported in the first 8 weeks.
46 colleagues including managers that is split into 3 different portfolio teams, for this department. One team handles fixed rate portfolios, another mid market portfolios and the last more bespoke complex queries.
a very open team they expect them to speak up on challenges they see or improvements they think they can make. The focus is on a top notch service.
Part of a larger office.
If you are interested please apply or send your CV to Kirsten.firstname.lastname@example.org or call on 0131 225 7531.