£Competitive | Manchester
HMP Forest Bank have a great opportunity for an experienced Communications Manager to join their team. You will be required to develop and deliver communication strategies and plans that are aligned to the global Sodexo Justice strategy, to inform and engage staff and stakeholders. You will also provide advice, guidance and support to Directors, Senior Management and Line managers on communication and engagement techniques and best practice. If you are passionate about employee engagement, have proven experience of working within communications and would like the chance to work within this unique environment this is great opportunity for you. HMP Forest Bank serves the courts of Greater Manchester and maintains strong links to the local community with a focus on resettlement. We aim to deliver quality of life services and support people to change their lives for the better. Opportunities for learning and developing work-ready skills are on offer for all who come in to custody, but our commitment to reducing reoffending in local communities does not end at the prison gate. We support people released from custody through innovative partnerships in substance misuse services in Bury and Oldham, working with people to maintain recovery and lead law-abiding lives. As well as the 16 residential units on site, there is a healthcare centre, gym, library, workshop complex, visits hall, chaplaincy and kitchen. The prison’s capacity stands at 1,460, holding adult men both on remand or sentenced and young prisoners between the ages of 18-21 years. For more information on working in Justice within Sodexo please see Careers in Justice Package description £Competitive salary 23 days holiday plus 8 bank holidays Performance related bonus Main responsibilities Produce and deliver regional communication plans and campaigns to encourage employee engagement, raise awareness and understanding of Justice messages. Manage existing and develop new local communication channels, to increase their use and ensure innovative, effective, timely and relevant delivery of messages. Act as a communications ‘subject matter expert’ for local senior managers when planning / executing their own local initiatives, projects and objectives. Provide content for Sodexo, Justice and regional communications, internally and externally, to promote our brand, manage our reputation and engage with our people, stakeholders and the public. Support the development of senior management and line managers as communicators to ensure effective two-way communication with our people. Take ownership of central delegated work packages by planning and controlling Sodexo corporate engagement initiatives. Work collaboratively with relevant internal departments including other communication and engagement leads in Sodexo to provide consistency and alignment of communication plans and demonstrate best practice. Ideal candidate Essential Proven track record of developing and delivering engagement and communication plans and campaigns Experience of working in a complex, operational environment Understanding of the importance of effective communication and employee engagement Good interpersonal skills and the ability to foster good working relationships, providing advice, guidance and support at all levels in the organisation Flexibility to adapt plans as priorities move and change track Aware of the importance of brand reputation and how to carefully manage good and bad news, on a local level. Experience of working across a broad range of communication channels, both on and offline To confidently present ideas to senior managers and act as a knowledgeable resource Written work to be of a high standard Desirable Confidence in persuading and influencing internal stakeholders Professional qualifications in the communications field To confidently present to all levels in the business and large audiences About the company Sodexo Justice aims to change lives for the better by reducing reoffending and improving the quality of life for those under our supervision and in our care. We deliver safe, effective and innovative custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within the UK and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process. Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland. Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 3 years’ worth of references and request employment history details from the HMRC.
£19000 - £19386 p... | Bristol
I am looking for a Customer Service Advisor £19,386 to join a leading property company based in Portishead to start immediately. Our client in Portishead have a great opportunity for a Customer Service Advisor to join their team. Based within a few minutes' walk of the Marina, the high street, shops and restaurants with free parking and great public transport links to Bristol. The Customer Support Advisor plays a crucial role in the company's success. Your main responsibilities will include: Make outbound contacts to customers and staff members as required. For example: " Undertaking surveys " Call backs as agreed " Ensuring data held is accurate and up to date " Making enquiries on behalf of customers and arranging appointments Assisting in the provision of an effective administration service. This involves: " Producing well-presented and accurate letters, reports, tables, spreadsheets and other documents " Supporting colleagues who are field based, by undertaking administration requests and booking appointments " Any other administration function as required Administering systems for the collection, analysis and reporting of data related to the delivery of services by the team. This involves: " Collecting data from various sources, records and databases " Analysing data to assist in the production of management reports " Liaising with managers and other colleagues to ensure that information is made available according to various deadlines, SLAs and KPIs. " Provision of data which feeds into the company performance management framework To be successful in this role you will have: " Experience of working in a customer focused environment " Experience of working with Microsoft Office or other relevant software systems " Clear, concise and professional communication, both oral and written In return you will get a salary of £19,389 per annum, and an excellent benefits package. You will work a 37 hour working week between 8am-6pm Monday to Friday. This is a fixed term contract until 13th December 2019. If interested then please click apply to send your CV or if you have any questions please call Kirk on 01179 226 500.
£22000 - £25000 p... | London
WANTED URGENTLY IMMDEDIATE START SALES COORDINATOR!!! ARE YOU A CUSTOMER SERVICE PROFESSIONAL WITH DRIVE AND PASSION FOR PROVIDING EXCELLENT CUSTOMER SERVICE? Sales Coordinator C London for a property company £25,000 per annum The Sales Coordinator is the first point of contact for prospective residents, taking inbound booking enquiries through a variety of channels (webchat, face to face, telephonic, email) for prospective new residents. You will be responsible for ensuring the sales and booking processes are followed consistently and leads are quickly converted to opportunities and sales. You must have excellent communication skills, be self-motivated, a true multi-tasker, and be flexible in your approach to sales and operations. A positive attitude, enthusiasm, and the ability to secure results are all essential for this role. Previous experience in a Contact Centre and/or any Luxury Brand knowledge is desirable. You must have the ability to build rapport with the wider team and customers alike, with excellent attention to detail, coupled with an understanding and ability to deliver our brand values. YOU - your skills An excellent communication skills spoken and written with strong numerical skills Possess a friendly, confident and engaging personality, able to communicate effectively Strong organisational, time-management and administrational skills Adaptable, able to learn quickly and use own initiative - thrives under pressure Experience of Salesforce an advantage Call Patricia 0207 724 3824 to discuss this opportunity further.
£25000 - £38000 p... | Bath, Somerset
Working as part of the Maintenance team, the Engineer is responsible for: * Predictive, Preventative and Reactive Maintenance supporting all of the facilities machine tools. This leads to: * Making scheduled preventative inspection checks on machinery and parts * Machine tool alignment accuracy inspection, and correction * Keeping production managers informed of progress * Fault finding, diagnosis * Oiling and cleaning of machines and components * Overhauling and replacing parts according to schedule * Responding immediately to machinery breakdowns Production Output * Supporting Minimum machine downtime Willingness to work until the machine is running Preventative maintenance Predictive Maintenance Machine tool Accuracy Measurements Fault Diagnosis Recovery of breakdown situations Quality * Right first time repair ability * Handing the machine back complete All alignments passed off to an acceptable condition All equipment cleaned to an acceptable condition Health and Safety * Ensure all safety protocols are in place when working on a machine * Perform self-risk assessments prior to starting work to ensure job is safe * Ensure all facility PPE rules are adhered to. People * Work well as part of a team * Mentor and train colleagues Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
Negotiable | Ulverston, Cumbria
Repair and Test Technician Ulverston Permanent My client, a manufacturer of innovative products based out of Ulverston, Cumbria, are currently seeking a Service and Repair Test Technician to join their state-of-the-art facility. The successful Service and Repair Test Technician will be assembling & testing complex and precision electro-mechanical units, sub-assemblies and final assemblies of subsea products for a variety of intdustries. You will work from detailed assembly drawings, wiring diagrams, written specifications and verbal instructions. The successful candidate will be ONC/HNC Qualified in an electronic/electrical discipline and have experience of technical assembly within a manufacturing environment and have a quality focused attitude possessing the following key skills: * Proven experience of electromechanical assembly * Excellent soldering skills * Have excellent attention to detail and quality-focused attitude and be able to work to defined procedures/drawings * Be able to select and use hand tools, soldering equipment, jigs, fixtures, testing devices and gauging equipment * Possess strong communication and interpersonal skills * Competent in the use of Microsoft Office applications for report writing & record keeping * Be familiar with electronic test equipment such as Oscilloscopes and Signal Generators The role is rewarded with a competitive salary plus benefits. For more information please contact Tobias at Omega on 01453 852 552. Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
£35000 - £50000 p... | Cheltenham, Gloucestershire
An exciting opportunity has arisen with my client. They are a successful market leading Manufacturing company that are offering a stable and lucrative career in their factory. They require a Workshop Manager to support growth and performance within the business operations. We are looking for a Workshop Manager who ideally have the following skills: *In depth Knowledge of CNC Programming/Setting/Operating *Ideally has worked in a Subcon Manufacturing Environment *Has managed a span of control up to 30 staff members *A demonstrated record of Continuous Improvement *Achieving and Exceeding KPIs *General Managerial responsibilities *Business Strategy and Planning The benefits of working for this company are: They offer competitive rates of pay. They offer job security and stability, as they have a sustainable client base. Potential career progression. Lots of overtime. They promote a positive, approachable and welcoming culture throughout the company. For further details, please contact Sean Johnson at: Omega Selection Services, part of Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors, Electricians and Laboratory Technicians to name but a few. For more details visit our website www.omegaresource.co.uk For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk. Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
£24000 - £26000 p... | Bristol
The Firm: An established professional association /charity based in the Centre of Bristol, not far from Temple Meads are looking for a Network Development Executive to join their team. Our client offer brilliant benefits including; 27 days holiday + bank holidays. Parking will also be provided, near Cabot Circus so very central location. Option to buy holiday options and an excellent pension scheme which is 10 % employer - 6 % employee. You will be working Monday - Friday 9am - 5.00pm and receive a salary circa £24k - £26,000 per annum (depending on experience). The ideal candidate would be organised with excellent communication skills and a keen interest in researching and writing programs and content for conferences, meetings and other events. The Role: The Network Development Executive will be responsible will be joining a busy team that is responsible for member engagement within a membership organisation. A large part of the role will involve researching and writing content and programs for different conferences, forums and national events. Responsibilities: - Engagement with members and external stakeholders - To proactively manage effectiveness and develop the networks programme and look for opportunities for growth so that the offering and membership can grow - Liaise and where necessary meet with professionals to develop knowledge of the issues important to members and help develop programmes that meet their needs. - Pro-actively develop a network of contacts within the community. Liaise, and where appropriate, meet with these individuals to develop knowledge of the issues in order to support the networks offering. - Maintain an in-depth database of contacts within each network member, keeping abreast of all changes. - Actively promote, develop and grow the social engagement for own network with members and external speakers - Organise meetings, create and circulate papers - Develop a network of potential speakers and presenters, identify their suitability for specific initiatives/programmes and liaise with them as necessary. - Be main point of contact for own networks partners, liaising and ensuring effective communication regarding events and bookings - Work with the Events team to successfully organise event logistics. This role will suit you if you: - If you have previous experience and interests in developing and maintain networks - Experience of designing training and development programmes - Experience of organising training and development events - Experience of presenting and facilitating - Excellent verbal and written communication skills and the confidence to communicate effectively across all levels - Able to work effectively with minimal supervision If interested the please hit apply now or contact Lucy Oliver at Pertemps Bristol We will endeavour to be in touch as soon as possible. If you're not successful on this occasion we will keep your CV on file and be in touch when other suitable positions become available.
£60000 - £65000 p... | London
National Manager – FM Division - £65,000 I am currently working with a client who is based in Dartford, who are currently seeking a national manager for their facilities management division. Our client is a large FM company who offer a full 360° engineering service from design to fit outs to aftercare to a wide range of there commercial clients around London. The company have been providing M&E services for over 30 years to the following: HVAC (Heating, Ventilation, AC) Lighting Plumbing Mechanical & Electrical Power Purpose of the Job: Development and ensuring the smooth running of the FM Department together with looking after our special projects as required. Salary Package: £60,000 - £65,000 25 days % of equity for the business once you pass your probation Company Car/Car Allowance. Job Description: 60% BDM 40 % Operational out and about with the engineers. Clients and winning work. Own boss mentality, left alone to run the division Key Responsibilities: Accountable for sustainable growth and operations within the FM department in line with agreed strategic targets. Accountable for Commercial overview within the FM Department Responsibility for engineers and Admin staff within the FM Department- 3 engineers 2 admin Ensure all planned preventative service and maintenance visits are carried out Renewal/quotation of maintenance contracts as and when dates arise Control all service calls as they arise Preparing quotations for new maintenance contracts Preparing quotations for small projects Ensure invoices are raised for all service, maintenance and special projects with the Accounts Department and monitor debtors Full P&L accountability for the FM Department Responsible for FM Departments Health and Safety procedures Regular meetings with existing clients and prospective new clients Retaining existing client base Development of future business relationships and revenue work streams Monitoring sales against targets and cost control/reporting monthly to Directors Skills and Behaviours: The candidate will be able to demonstrateA dynamic and proactive mind-set with strong leadership capabilities The ability to successfully run a FM operation which is both profitable and has sustainable growth. Excellent communication skills, both oral and written A self-starter, good at problem solving and multi-tasking Commercially astute, able to anticipate issues that may affect costs and address them proactively Good computer skills An eye for detail and proven ability to work to tight deadlines Strong interpersonal skills Professionalism, commercial astuteness and integrity
£25000 - £35000 p... | Gloucester, Gloucestershire
An excellent opportunity for a well-established organisation. My client has built themselves a well-respected reputation and managed to maintain this. As an Internal Technical Support Engineer, you'll work within the Sales and Service departments to translate the business requirements into innovative, thoughtful and well-designed solutions, making use of the latest infrastructure, technologies and security principals. Roles and Responsibilities *Assist administrative staff with equipment selection and system solutions when they are creating proposals for service and system issues *Provide technical support to engineers and customers with installed equipment and software *Procurement of appropriate parts/kit required to fulfil customer needs *Carry out technical investigations on equipment available on the market and within our workshop allowing you to produce detailed reports and resolution *Assisting the Sales Team with solution design best practices and help them position the correct solutions to meet customer challenges *Working with Professional Services to deliver a project as the bridge between design and delivery phases. Assist where necessary in the creation of a Low-Level Design *Ability to develop and maintain relationships - with suppliers and partners *Collaborate with other technologists within Technical Design, Solutions Design and other departments within Services to successfully work on the technical elements of an opportunity through to a successful conclusion *Maintain an accurate and timely record of work completed through in house CRM systems Skills & Experience *Excellent knowledge required of CCTV, Access Control, Intruder Alarms, as well as generic security concepts, i.e. field of view, motion detection, vibration sensors etc. *Knowledge of commissioning Security Systems would be an advantage *Demonstrable experience working in Technical or Solutions Design *Excellent customer services skills and a professional manner *Industry recognised qualifications or certifications consummate to the role an advantage *Proficient use of Microsoft Office *The ability to identify customer challenges, requirements and business needs *Able to work independently as well as part of a team to achieve results *Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output Omega Resource Group Ltd, are dedicated Technical and Engineering Recruitment Company. Please feel free to contact us on 01453 827333 or look at our current vacancies on our website www.omegaresource.co.uk Mechanical Design Engineer / Engineering Manager / Design Manager / Controls Engineer / Project Engineer / Mechanical / Electrical / Automation / Automotive / Aeronautical / Aerospace / Quotations / Manufacturing / Engineering / Production / Management/ Special Purpose Machinery / Industrial Machinery Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
£25000 - £27000 p... | Bristol
The Firm: An established professional association based in the Centre of Bristol, not far from Temple Meads are looking for a Policy and Research Executive to join their team. Our client offer brilliant benefits including; 27 days holiday + bank holidays. Parking will also be provided, near Cabot Circus so very central location. Option to buy holiday options and an excellent pension scheme which is 10 % employer - 6 % employee. You will be working Monday - Friday 9am - 5.00pm and receive a salary circa £25k - £27,000 per annum (depending on experience). The ideal candidate will be organised, confident with excellent communication and administration skills. The Role: The Policy and Research Executive will be responsible for managing the Association's professional committees and special interest groups and supporting the policy and research team, therefore strong writing ability is essential. Responsibilities: - To act as Secretary for a suite of the Association's professional committees and special interest groups and manage all their administrative arrangements. Specific duties include: o scheduling meetings o making administrative and hospitality arrangements for meetings o drafting agendas o preparing, compiling and dispatching papers o taking the minutes at meetings o updating the committee pages on the website o following up actions within agreed timeframes. - Organise the central repositories of all minutes, papers and governance documents for the professional committees and special interest groups, ensuring these are kept in good order - Maintain up-to-date committee membership lists and monitor meeting attendance. Assist committee chairs in recruiting new members or representatives onto the committees as necessary. - Disseminate information about the committees' activities to the wider community - Ensure that the benefit the committees provide is communicated effectively and encourage member engagement. - Provide support for any events specifically relating to one of the professional committees or special interest groups including programme writing, speaker arrangements and liaising with the events team before and on the day. - Support the Policy and Research Director with the planning, co-ordination and promotion of the Association's policy and research activities. - Support the policy and research team with activities such as organising and analysing surveys, co-ordinating consultation responses and undertaking research. - Managing the annual commercial awards programme. - Any other duties as required This role will suit you if you: - If you have previous experience and interests in developing and maintain networks - Good writing ability - and previous experience of writing as part of a role - Have a proven ability to work on your own initiative - Excellent computer skills including Microsoft Office and database software - Excellent verbal and written communication skills and the confidence to communicate effectively across all levels - Able to work effectively with minimal supervision If interested the please hit apply or send your CV to email@example.com We will endeavour to be in touch as soon as possible. If you're not successful on this occasion we will keep your CV on file and be in touch when other suitable positions become available.
Competitive | Romsey, Hampshire
Our client SHB Vehicle Hire are currently searching for a Commercial Vehicle Bodybuilder for their busy depot in Romsey. Key Tasks *Have industry experience of building bodies of various types onto a chassis from information provided and in the time frame estimated and to be qualified in this specialist field *Be able to demonstrate good quality of work right down to the fine detail with the tools and facilities provided *To ensure the surrounding work area is a safe environment for themselves & others that may be in close proximity and to continually monitor the conditions throughout the progression of each job as it evolves. *Comply with SHB Depot specific health and safety rules and regulations and ensure the correct PPE is worn/used throughout *Conduct themselves in a professional manner both at SHB sites and while driving treating members of the public with courtesy at all times. *Highlight any shortfalls or issues relating to safety or maintenance immediately to the appropriate SHB manager. *Maintain a clean and tidy work area and ensure all tooling and specialist equipment is tested and compliant in line with company policy. *Maintain sufficient security measures to prevent theft of company/personal property during and after normal working hours Essential Key skills *To be a qualified welder to BS4872 Standard or equivalent industry recognised standard and be qualified in Commercial Body Building *Hold a valid UK Car license *Have a good understanding of transport & HSE legislation. *Demonstrate good communication and skills. *Have a good standard of both written and spoken English. *Good self-starter with the ability to multi-task. *Ability to work well under pressure. *Ability to work well as part of a team, and also under your own initiative when required. *Be a well organised individual with excellent time management. *Demonstrate a desire for self-improvement and enthusiasm to learn new skills. Please contact Kara Fraser on 01453 852554 to apply. Apply Visit - www.omegaresource.co.uk/SHB We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network. Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy. Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
£30000 - £40000 p... | Derby
HEAVY PLANT ENGINEER – DERBY £30,000 to £40,000 I'm looking to speak with experienced engineers who would be interested in joining a successful main dealer of construction equipment. The company have a large UK presence with a family feel and have a big focus on staff well-being. Due to the company's rapid growth last year they are looking for a field service engineer to cover the Derby area. For more information contact firstname.lastname@example.org 0121 450 5000
£7.83 - £8.50 per... | Manchester
Our client are a prestigious business centre based in the heart of City Centre and are looking for a part-time Receptionist with an ASAP start. The role of receptionist, you will act as the first point of contact for customers and visitors and will deliver high levels of hospitality and customer service. You will interact with everyone within the business including board members, head office colleagues and new starters to the business. The hours will be between 9am – 18:30 on a shift pattern. Dress code will be Smart / Business dress. This will be a 1 stage interview. Duties will included: Acting as a first point of contact for all visitors and internal customers. Dealing with queries & general administration duties in a polite, courteous and professional manner. Issuing visitor passes to maintain a daily visitor’s log for reference in case of emergency. Responsibility for the Security of the reception area and access into the building. Distributing Security passes and logging issues. Sample and incoming parcel management. Reception area is kept clean & tidy, ensuring displays are activated. Ensuing incoming post is distributed Manage the setup of fobs for visitors Cleaning / setting up the kitchen and board rooms when needed This will be on a week to week basis for the foreseeable. You must have experience as a Receptionist Interested- Apply now!!
£33000 - £38000 p... | London
Mobile Heating Commercial pipe fitter/mechanical engineer – £38,000 I am currently representing a facilities management company who has an exciting new opportunity for mobile heating commercial pipe fitter/mechanical engineer to join their growing team. Their head office is based in Hertfordshire and carry out maintenance within London and the Home Counties. Your area of works would be within London and the home counties, With over 30 years’ experience. Your duties will include: Diagnose system faults Commercial pipe fitting Commercial isolation Fitting/ Installation of commercial pipework. Identifying/ cleaning strainers. Stripping/ cleaning of plate heat exchangers. Changing and servicing of pumps, valves etc. Venting of heating risers. maintenance on radiator, valve problems, domestic plumbing work and mechanical work Minimum requirements: Full driving license Plumbing and/or Heating qualifications City&Guilds / NVQ2-3 Min 5 years’ experience Experience or knowledge of district heating systems Fault diagnostic skills and high rate first completion In return my client is offering: £34,000-38,000 Call out 1 in 7 Overtime x1.5 and x2 on Sundays 25 days holidays plus bank holidays Van, fuel card Company pension Childcare vouchers Uniform, phone, tablet Sickness insurance scheme PLEASE CONTACT ZAN SAEED ON 020 7932 2800 / ZSAEED @ RGB.CO.UK
Competitive | Ashford, Kent
An exciting opportunity has arisen for an enthusiastic Business Development Manager to work on a permanent basis for our client SHB Vehicle Hire, a market leading national vehicle fleet management company. This position will be based in their Ashford depot. Duties As a Regional Business Development Manager you will have accountability for the identification and development of new business opportunities as well as building and maintaining relationships with an established existing customer portfolio. You will drive profitable volume growth within your area of influence across the full range of SHB products whilst ensuring our market leading customer experience is delivered. Your duties as a Business Development Manager will be to: *Responsible for identifying new business and building lasting relationships with new pro-spects & opportunities. *Ensure existing account business relationships are maintained. *Develop a strategic plan and well-targeted approach to the acquisition of new customers. *To carry out meetings with all allocated customers on a regular basis. *Complete a thorough and full customer qualification *Gain knowledge & establish SHB's Key performance Indicators for service delivery. *To appropriately prepare prior to each customer review meeting; engaging with colleagues from all relevant departments *To properly utilise the CRM System for key data capture and proactive customer manage-ment. *To actively promote the full SHB Product Range with focus on defined and/or underutilised vehicle categories *Support the Tenders team with opportunities pertaining to your nominated customers and also with any new opportunities within your defined area. *To measure and manage all relevant key customers SLA's, ensuring that SHB is compliant at all times and identifying any potential issues that require further support and possible resolution. *The proactive support and management of any marketing campaigns, sponsorship arrange-ments or hospitality events/ Essential Skills: *Experience in a similar Sales/Rental management role with demonstrable performance within the rental or transport industry. *Strong & confident communication skills at all levels. *Business standard of I.T skills, incl. Microsoft Outlook. Office and Excel. *Effective negotiation and influencing skills. *Ability to carry out analysis of needs and requirements. *Reliable, trustworthy and empathetic with an ability to work under pressure. *Positive attitude toward customer service. *A problem solver with a tenacious, enthusiastic and flexible disposition. *A strategic operator, target orientated with a determination for success. *Ability to organise own work, working systematically. *Effective and efficient time management. *Strong personal integrity. *Full UK Driving License For further details, please contact Kara Fraser on 01453 852554 or apply now. Visit - www.omegaresource.co.uk/SHB We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network. Omega resource group are acting as an employment agency in relation to this position. Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.
£18880 per annum | Sutton Coldfield
Legal Membership Advisor We have an exciting new position to work for a leading organisation based in Sutton Coldfield who boast an impressive catalogue of products and services to all customers nationwide. Joining the legal services team, you'll provide a first class service to all customers and react to incoming queries in a professional manner and will deal with calls of a sensitive nature so a degree of confidentiality and empathy is definitely required. Your responsibilities will include: * Making calls to customers to inform them of the company's products and services available * Making necessary appointments to customers for further legal and financial advice * Advising customers on the best service/options available to them * Dealing with every call in a confidential and sensitive manner * Extensive data input of call records for monitoring services In return you will work in a vibrant and positive team environment, within state of the art offices. This is a secure permanent role, with the opportunity to progress to enhance your career. This position is accessible via public transport. If you are interested in this position please apply now.
£24000 - £26000 p... | Cheltenham
Personal Assistant Location: Cheltenham Salary: Rewarding salary based on experience - fully negotiable Hours of Work: Monday to Friday, 9.00 a.m. to 5.00 p.m. I am looking to recruit a Personal Assistant for join reputable Insurance firm in Cheltenham. You will be working closely with the Director and will be required to provide comprehensive support in a varied role. We are looking to recruit an 'old style' PA for this role - it is important that candidates have experience in these types of roles. Responsibilities of the PA to the Director: o Aid in the preparation of meetings o Manage diaries effectively o Provide a full secretarial service o Attend meetings and produce minutes where required o Ensure telephone calls, letters and emails are actioned o Draft responses to letters and emails o Arrange press and social media coverage where appropriate o Carry out research and feasibility projects and provide reports to Trustees and Committee Members Requirements to become the PA to the Director: o Candidates should be well organised o Possess good administration and organisational skills o Have a good working knowledge of IT systems and Social Media o Be professional and have a confidential approach o Shorthand would be desirable but is not essential o Experience in a previous PA /Secretarial position would be an advantage o Educated to A Level or above Benefits of the role: Holiday: 28 days per annum including Bank Holidays Salary: Negotiable depending upon experience Pension and Death in Service Schemes available after a qualifying period Overtime will be required on occasions. This is a fantastic opportunity to work within an innovative and professional business. To apply or for more information please call Sam Mendes on 01452 507500 or email email@example.com
£8.5 per hour | Leicester
Job title: Administrator Location: Leicester Salary: £8.50 per hour Shift: Flexible, full time We are looking for an experienced Administrator with experience in Customer Service to work for one of our clients close to Leicester city centre. If you are flexible, reliable and great with people, have a look below ! Main responsibilities: • General administration duties • Provide excellent Customer Service face-to-face and over the phone • Up-selling of products and services • Work perfectly on your own • Ability to multi task and prioritise your workload • Working flexible hours If you consider this to be a perfect fit, click ‘Apply' now !
£16000 - £18000 p... | Coleshill
• Accurate and speedy inputting skills • Strong literacy, numeracy and IT skills • Accuracy and attention to details • A high level of professionalism and personal integrity • Excellent background within customer service with the ability to speak with senior business owners • Previous experience of using CRM systems, preferably Salesforce • Ability to prioritise and be organised
£18000 per annum | Birmingham
A fantastic opportunity is available for an Engineer Scheduler to join a large business in the Yardley area in Birmingham, you will be allocating work to engineers within an allocated region in an efficient and cost effective manner. The role and responsibilities Allocate calls to engineers in accordance with the Service level agreements across the client base within allocated region Order parts in accordance with individual job requirements ensuring they are delivered in a timely manner and accurately priced. Raise material issues which cannot be sourced to relevant personnel Follow customer requirements in order to ensure chargeable work can be conducted i.e. ensure quoted works raised to appropriate personnel for authorisation Keep the Team leader and Regional Manager informed of any calls that are at risk of failing their SLA before 50% of their time has expired. Maintain acceptable level of backlog Consistently monitor and plan engineer workload for all open calls to progress to completion Ensure the customer is kept informed of job progress and attempt to resolve issues in a proactive manner Be knowledgeable of client and engineer locations within allocated area to ensure that the allocation of calls is the most effective Generate reports as required for both internal and external customers Review engineer timesheets to ensure that all information is recorded accurately and in real time and escalate concerns as necessary Report engineer absence & lateness to the Team leader on a daily basis to ensure accurate capture Support and update 3rd party systems as necessary Undertake positive customer service, dealing with any customer complaints in a professional manner as necessary Assist with call logging / handling when required Understand customer contracts and be able to challenge back to the customer their interpretation of SLA’s when it does not match guidelines given to us. Assist the management team with the preparation and submission of quotations as and when required. To be considered for the role you must have experience within Administration, Scheduling, customer service, sales administration -Excellent communication skills -Good with numbers as you will be providing quotations -Microsoft office experience -Excellent customer service experience -Good team player The company are offering a salary of £18,000 37.5 hour week Monday to Friday 8.30am till 5pm, excellent benefits please click below to apply
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