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Transport Coordinator

Posted 29 days ago by Pertemps
Location Tamworth Job Type Permanent
Salary £22000 per annum Sector Driving & Logistics
Transport Controller

I have a fantastic opportunity for a Transport Coordinator to join a highly successful logistics company based in Tamworth on a 6 month fixed term contract.

Role Purpose is to:

• Provide comprehensive operational administrative support for MII initiatives to deliver tangible financial savings
• Ensure timely and accurate resolution of customer queries through a web based Customer Service System (CSS)
• Support the development of processes to execute operational activities and to support continuous improvement initiatives
• Create & tender collection requirements to predefined carrier base over all modes (Road/Air/Ocean) utilising a web based system (OTM)
• Execution of the day to day operational tasks over all modes (Road/Air/Ocean) to support the business as usual activities ensuring a high quality


Key Tasks and Accountabilities:
• To provide a key operational contact for all stakeholders - customer, supplier, carrier, and operations
• Execution of business processes in support of Control Tower operational activity (Accurate shipment booking and execution, systemised management of on-time collection and delivery)
• Working within a wider team collaborative support of continuous improvement (CI) and cost saving (MII) initiatives
• Build and maintain strong working relationships with the customer and carriers to ensure all operational KPI targets are met
• Accurate execution of day to day operational activities in an effective manner meeting required timelines
• Operational support in achievement of contractual cost down targets (% yr1, 8% yr2 & 3 & 5% yr4)
• Negotiation and recording of spot quotations to support non contracted routings, accurate cost input to OTM system and timely resolution of FBA queries
• Support project activities as and when required
• Operational processing of transport insurance claims
• Timely and complete investigation and closure of all customer queries
• Ensure all planning activity is within parameters of customer Service Level Agreement (SLA)
• Support the achievement of operational performance as defined by customer contract and KPIs
• Support a culture of continuous improvement in routing and scheduling activities to ensure cost down targets are met
• Demonstrate a can-do approach in support of customer working patterns and out of hours requirements to meet business needs
• Work closely with the senior Transport Coordinator to ensure that all operational activities are completed effectively and on-time
• Build trusted relationships with service providers, off-site colleagues and customers to drive supply chain success

Previous experience in a similar role is required although training will be provided.
If you are interested in this position please apply now.