|Location||Basingstoke, Hampshire||Job Type||Permanent|
|Salary||£19000.00 - £19012.00 per annum||Sector||Catering & Hospitality|
This Supervisor position is a fantastic opportunity for an inspirational person looking to work in a busy, successful staff restaurant. You will join a fun and dynamic team who pride themselves on high standards.
Summary of Role
As Supervisor you will be responsible for motivating your team to achieve Elior UK objectives. Also for ensuring maximised efficiency of all resources available to ensure excellent service delivery in line with clients and Elior UK requirements within your area of responsibility.
Key Tasks & Responsibilities
As Supervisor you will
Proactive management of team for area of responsibility. Responsible for assisting in the recruitment process and providing ongoing support, training and development for the team.
Responsible for supporting the 'Elior eXperience' communication and for embedding the standards within the team supporting the service champion as appropriate.
Responsible for ensuring ongoing team communications, including building internal relationships, management reporting and client liaison to support the delivery of operational excellence.
Ensure the team has thorough and up to date product and service knowledge in order to provide relevant information to customers and clients.
Responsible for ensuring that all complaint handling is dealt with professionally and in line with procedures.
To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures.
Responsible for maintaining, ordering and controlling food stocks within budget. Also to support and innovative menu planning and design of food stocks within budget.
Ensure operational activities meet requirements in respect of COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and employees.
Assist Management and deputise in maintaining, ordering and control of food stocks within budget and using nominated suppliers.
Knowledge and Skills
As Supervisor for Elior we look for …
A passion for service: Warm, friendly and genuine with excellent all round communication skills.
A person who Establishes strong relationships with colleagues and customers and maintains a professional image at all times. Able to advise others in a specialist area of expertise.
A performance driven approach: Ability to work in a high pressure environment.
Taking the initiative: Confident and able to motivate, influence and persuade others.
Respecting commitments: Adaptable, whilst able to confirm strictly to Elior UK procedures. Methodical, thorough with persistence to see a job through to conclusion.
Experience and Qualifications
As Supervisor we look for …
Experience within a similar environment would be an advantage
Level 2 H&S & Food Safety
A minimum 1 year experience in a supervisory role
Hours & Pay Rate
37.5hrs per week Mon - Fri 07:00 - 15:00Hrs