Job Title: Receptionist
Contract Type: Temporary
Location: Burntwood
Salary: £8.7 per hour
Start Date: 2019-07-22 00:00:00
Reference: 063104252
Contact Name: Ella Dancer063
Contact Email:
Job Published: July 15, 2019 12:59

Job Description


I am currently looking for a receptionist on a temporary basis.
Working hours are Monday to Friday 08:00-18:30 with the occasional late night 20:00 finsih so flexibility is required.
You must have previous experience working in a GP Doctors Surgery as a receptionist and have your own transport as cover is required at different locations.
You will be responsible for:
• Making appointments, signposting to other agencies where appropriate
• Giving out results
• Ambulance transport bookings
• Home visit requests
• Deal with general enquiries and complaints
• Contacting other providers
• Phone recall lists to make appointments
• Ensuring calls are transferred to Out of Hours in the evening and diverts are removed in the morning
• Supply appropriate paperwork for new patients and temporary residents
• Greet and direct patients and visitors
• Making appointments using EMIS system
• Action Docman and EMIS tasks
• Ensure outstanding queries are explained and handed over to next shift, as necessary
• Respond to needs of doctors and nurses during surgery
• Collect payments from patients for non-NHS services
• Deal with general enquiries and complaints
• Take and pass on messages to the team
• Process requests for repeat prescriptions
• Raising prescriptions as per Practice protocols
• Dealing with queries relating to repeat prescriptions
• Open up the premises
• Ensure doctors rooms are adequately stocked with paperwork
• Handover outstanding issues to the next shift
• Observe health and safety guidelines at all times
• General housekeeping
• Any other reasonable duties as necessary

If you are interested in this position please apply now.