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Customer Service Advisor Inbound

Job Title: Customer Service Advisor Inbound
Contract Type: Permanent
Location: Belfast
Industry:
Salary: £9.63 per hour, Benefits: to be confirmed
Start Date: February 2019
Reference: MCFCSG
Contact Name: Blue Arrow Belfast
Contact Email: belfast@bluearrow.co.uk
Job Published: January 22, 2019 11:52

Job Description

Blue Arrow are excited to recruit for Inbound Customer Service Advisors on behalf of a leading banking group located in the centre of Belfast.

Mortgage Consultant Advisor Campaign :

This role will require individuals to have a strong communication skills and experience in delivering excellent customer service as you will handling calls from mortgage brokers on all aspects of a mortgage application. Whilst primarily a telephony role, it will also involve mortgage processing/ underwriting tasks.

Strong customer service skills, professional approach as you will be speaking with professional people (ie solicitors or mortgage brokers)

Good attention to detail as you may be required to review documents i.e payslips and bank statements.

The desired candidate must have an excellent telephone manner, good keyboard skills and the ability to work in a fast pace environment.

In return, you will receive full training and the possibility for this role leading onto a permanent or long term career opportunity.

  
Shifts:

Monday – Saturday shift patterns between 8am-10pm

Pay rate:

£9.63 per hour 

 
if you wish to apply, please contact our office on 02890315005 and ask for Fionnuala or Stewart.