Major market change manager

Job Title: Major market change manager
Contract Type: Temporary
Location: Reading
Salary: £600 per day
Start Date: 2019-01-07 00:00:00
Reference: 748101379
Contact Name: Jennifer Castle
Contact Email:
Job Published: January 07, 2019 16:38

Job Description

Pertemps are delighted to be recruiting for a Major Market Change Manager on a 12 month basis to lead a large scale change programme for our client, the UKs largest water and wastewater company.

This contractor role will be paying circa. £600 per day and will be based in central Reading.

What is the purpose of this role?

The water industry is rapidly evolving. Since April 2017, business customers in England have been able to choose their water and waste-water retail supplier. This was a fundamental change to the operation of the water industry and our client, along with the wider industry, continues to respond to this transformative shift through the implementation of changes to key business processes, systems and organisational design.

Wholesale Market Services is a new and forming business function with a recent history of fast growth and accountable for the delivery of our client's new market obligations. With both the external market and internal team still developing, a Programme of activity is required next year to implement known major market changes while assisting the business to continually improve and strengthen operational capability.

The role is required to design, drive and deliver a programme of change activity that incorporates all major market change anticipated in FY19/20 as well as supporting transitional change within Wholesale Market Services as the team continues to develop.

What will this role involve?

Define the scope, deliverables, roles and responsibilities for both the overall programme and included projects; ensuring these are clear, agreed and communicated to all key stakeholders.

Plan, structure, track, report on and lead programme activity - eliminating blockers, mitigating risk, providing challenge and driving all stakeholders to deliver.

Develop and nurture strong, positive relationships with key stakeholders to ensure engagement and delivery of change.

Ensure robust governance arrangements and benefits tracking are in place and functioning across the programme and all projects that support delivery of the overall plan.

Drive business and cultural organisational change, providing challenge to organisational performance in order to achieve excellence.

What type of person are we looking for?

A fast learner with a curious mindset and a resilient and tenacious approach to delivering lasting change.

Ability to quickly establish credibility and respect and build collaborative working relationships.

Adaptable with a willingness to get stuck in ensure delivery remains on track.

Strong written and verbal communication skills (PowerPoint skills are useful), with an ability to convey a compelling and engaging vision of change.

Degree holder with significant experience in delivering successful operational change programmes.

Detailed working knowledge and understanding of programme and project management methodologies. Prince2, MSP practitioner or an equivalent project/programme management qualification is essential.

Experience of working at a senior level in a complex environment, managing multiple large scale projects concurrently with a range of stakeholders.

Operational business experience and Change Management Certification are desirable.