|Salary||£20000 - £23000 per annum||Sector||IT & Telecoms, Sales|
The purpose of the role is to specialise in promoting 'mobile' products and services as defined, creating leads for the business to deliver sales and customer service targets. Pro-active outbound telephone calling to key customer contacts and decision makers within a defined geographical customer base.
• Achieve targets in all agreed areas
• Answer inbound calls and make proactive calls across the customer base introducing products and services in line with key metrics.
• Introduce the full range of products and services, keeping informed on any changes to the portfolio and pricing.
• Build strong customer relationships, engaging the client at Key Decision Maker level in business debates to identify and qualify solution opportunities, referring all opportunities identified.
• Keep up to date with market and business trends including competitor activities, understanding developments for the client and identifying new and emerging business opportunities.
• Populate CRM tools as appropriate.
• Provide field based consultants with high quality leads meeting key metrics.
• Ensure a positive customer experience is achieved with every customer interaction, manage customer expectation in terms of delivery, installation and billing.
• Be familiar with the ordering processes to ensure customer orders are dealt with efficiently and right first time with no order discrepancy failures.
• Constructively work as part of one sales team, sharing ideas, knowledge and resources to help build a first class sales force.
• Utilise resources and the brand to achieve results for the business and for the customer.
• To contribute positively to your own personal development through participation in coaching, training, and job shadowing
• Take responsibility for a defined lead role area and support the team as required
Working hours & salary
37.5 hours per week between the hours of 8am and 6pm
£20-£23,000 basic plus commission
on site parking
Please note you will. only be considered if you have sales experience and telecommunication industry experience preferably selling mobile
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