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Customer Services Consultant

Job Title: Customer Services Consultant
Contract Type: Permanent
Location: Chippenham
Industry:
Salary: £20000 - £21000 per annum, Benefits: Free- parking onsite
Start Date: 2019-07-01 00:00:00
Reference: 115100735
Contact Name: Sharon Hall
Contact Email: Sharon.Hall115@pertemps.co.uk
Job Published: July 12, 2019 16:37

Job Description

Pertemps -The Face of Recruitment are looking for a full time Customer Services Consultant  based in Chippenham for a new and dynamic exciting role.  Working for a large Company in the Energy Industry you will be rewarded with a competitive salary working in a fast passed sales environment driving forward the fuel sales on a B2B basis to industrial, retail and commercial sectors.

Salary: Paying up to £21K plus bonus Depending on experience.

Working Hours:  40 hrs per week


Location: Chippenham 

Free parking on-site 


 KEY RESPONSIBILITIES:
  • Taking inbound calls from customers.
  • Negotiating to win business and cross selling associated products.
  • Making outbound calls to grow sales.
  • Liaise with Sale Reps, Customers, Depots and Suppliers
  • Costing of bulk deliveries
  • Issuing information and processing orders from customers
  • Dealing with queries relating to orders and costings
  • Create ad-hoc sale reports
  • Updating orders, prices and order confirmations in the Company’s systems
  • Assisting with month end processes
  • Update stock levels and report figures to customers
PERSON SPECIFICATION (BACKGROUND AND SKILLS:
  • Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
  • A passion to build a career in sales and strong customer service skills and experience are required.
  • Telephone sales or telephone based customer services experience is desirable.
  • Excellent customer service skills are essential
  • Strong written and oral communication skills are essential.
  • Strong interpersonal skills and  stakeholder management skills are essential
  • Strong attention to detail is essential
  • Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential
  • Strong data entry skills and high levels of accuracy are essential
SALARY & BENEFITS: Paying up to £21K Depending upon experience + Bonus. 22 Days Annual Leave + Stat, Pension & Health-care (after 1 year)

 
If you have the proven Sales/Customer Services experienced between 2 - 3 years and you would like to apply for this fantastic opportunity please send your CV to Pertemps Chippenham Branch for consideration and ring the office on 01249 467665.

 

Good-Luck All!