Transport Planner

Job Title: Transport Planner
Contract Type: Temporary
Location: Aston
Salary: £11 per hour
Start Date: 2019-07-15 00:00:00
Reference: 063104234
Contact Name: Lisa Salt063
Contact Email:
Job Published: July 30, 2019 15:09

Job Description

Transport Planner

I am currently recruiting for a Transport Planner for a client based in Aston. I am looking for someone who has previous experience in Logistics/Planning.
I am looking for someone who ensures daily execution of services, interacts with the relevant counterparts involved and someone who can coordinate shipments for key customers focusing on the service and cost. You must be an excellent communicator who delivers exceptional customer service at all times. 

You are responsible for micro-managing all the shipments globaly airfreight/roadfreight.
Salary Dependant on experience.

• Main Duties Coordinate transport services for customer orders, using transport management systems
• Check orders received from customer for data completeness & format: ensure the order transmission is checked against required data elements to determine if critical information and elements are present and if the formats are according to expectations
• Handle exceptional freight requests and organise special transport requests, receive and respond in time to customer requests and to proof of delivery requests, track and provide investigation results on deviations to the customer according to the agreed scope
• Detection and analysis of deviations including responsibility identification (internal or external) and root causes; support the implementation of new processes and execute user acceptance tests
• Initiating appropriate action or processes depending upon type of request or deviation and handed over to responsible parties if necessary
• Creation of non-conformance requests, premium freight authorisations (spot quotes), and management of contract variations/freight costs disputes and claims; tracking and monitoring of requests, deviations and claim resolution. Execute event monitoring services to guarantee agreed delivery service
• Capture and provision of order status information relating to the customer supply chain, such as order, shipment and inventory information
• Source spot quotations if required and support claims management process by capturing claims in our data management system; provide input for quality review meetings with the customer and execute system and process demonstrations for the customer if required
• Ensure compliance with company, industry and legal standards is adhered to across the function
• Act as a main contact for the services in scope and support freight settlement activities in scope
• Handle exceptional freight requests and organise special transport requests
• Support and execute customer visit demonstration
• Support freight settlement activities in scope
• Provide input for quality review meetings with customers or providers
• Participate in audits
• Participate in internal and cross divisional staff rotation initiatives
• Participate in workshops and conference calls
• Support and execute customer visit demonstration
• Support implementation of new processes, i.e. execute user acceptance tests
• Participate in audits, internal & cross divisional staff rotation initiative, workshops and conference calls
• Check and open deviation reports based on event monitoring
• Adhere to existing Guidelines, Standard Operating Procedures and Working Instructions following the business process mapping (BPM) structure
• Adhering to Health and Safety requirements to provide a safe working environment
1. Responsibilities stated in this job description may be subject to changes depending on business and/or service requirements

If you are interested In this position please apply now.