Field Service Engineer

Job Title: Field Service Engineer
Contract Type: Permanent
Location: Hatfield
Salary: £24500 - £25600 per annum
Start Date: 2019-03-01 00:00:00
Reference: 137100931
Contact Name: Ruth Humes
Contact Email:
Job Published: March 01, 2019 17:09

Job Description

The role of Field Service Engineer in the Hatfield area will be to to carry out repair, maintenance and Installation of all equipment serviced by the Company, both now and in the future.


To repair, service and install all equipment to a high standard in accordance with the Company and ISO9001 procedures.

To establish and maintain good customer relationships

To complete all call closure and necessary paperwork accurately and in a timely manner.

To ensure that all Company & Customer Health and Safety legislation and regulations are actively adhered to at all times.

To maintain your verification status and comply with all legal requirements.

To maintain excellent stock control and adequate levels of stock under your control, within specified cost guidelines, in order achieve the required First Time Fix.

To maintain contact with the Service Desk in accordance with the needs of the operation and have an understanding of the need to achieve customer & service level agreements (SLA's).

To maintain & improve technical training and product expertise in order that an effective & efficiency service can be maximised at all times.

Lone working on Customer premises.

Manual Handling of tools, equipment & calibration/verification weights required.

Essential experience & qualifications.

Ability to use hand tools such as soldering irons, hand crimpers, screwdrivers, pliers etc.

Competence in dextrous hand assembly processes

Able to lift / move products safely

Ability to read, interpret and follow written instructions/work instructions

Proficient in relevant computer applications

Competent working as a Electro/mechanical engineer.

Competent in the use of multi meter for electrical testing

The role has a salary of £23,750.00 pa plus £1,144 pa extended hours allowance, (rising to £24,500 after probation) 25 days annual leave, life assurance of three times annual salary from start date and a workplace pension scheme. The role has a Company vehicle (modern company van), mobile device and essential tools of the role, Company branded clothing is supplied.

Please contact Ruth on 07764959511