|Salary||£11.44 per hour||Sector||Professional & Admin|
Contract ends: end of June
Monday to Friday
- Managing the operational delivery of a range of key activities within the divisional office;
- Provide administrative support to the Faculty Administrator and Head of Division (as appropriate);
- To lead continuous improvement projects within the Faculty of Arts and Humanities and the division;
- Support the development and implementation of technology-enhanced teaching and learning across the Faculty's existing portfolio of undergraduate and postgraduate programmes;
- Provide administrative support to programme directors, applicants, students and other staff within the division;
- To support the development of new and existing programmes;
- To support the promotion of new and existing programmes;
- To support internal and external reviews;
- To coordinate arrangements for the annual monitoring of programmes;
- To arrange the teaching timetable and renumeration for external practi tioners;
- To support the development and implementation of programme evaluation processes;
- To keep abreast of professional developments and participate in training and development initiatives to support the academic work of the division;
- Liaise with Student Programmes Office on matters such as student progress and on-line registration;
- Administration of ethical declaration procedures;
- Responsible for grades upload;S
- Responsible for administration of late submission of essays/extensions and ensuring that module co-ordinators are advised accordingly;
- Administering student attendance policies;
- Responsible for appointment of external examiners, examination papers and arrangements for examination boards;
- Provide administrative support for a range of research and knowledge exchange activities undertaken within the division;
- Organising travel arrangements;
- Organising visiting speakers programmes;
- General office duties as required.
Good educational background (to at least HND level) or equivalent professional experience.
Knowledge & Experience
- Proven experience in administration, preferably in the HE sector.
- Demonstrate experience of using a range of relevant IT packages.
- Excellent organisational skills and ability to prioritise a demanding workload in a pressurised environment.
- Able to work as part of a team.
- Ability to work accurately under pressure.
- Experience of dealing with confidential issues with tact and sensitivity.
- Ability to manage own workload and prioritise effectively.
- Creative and positive attitude with a commitment to service quality.
- Flexible and a willingness to learn and develop.
- Excellent communication (oral and written) and inter-personal skills.
- Ability to foster good relationships and be diplomatic.
- Ability to communicate effectively with individuals from a wide range of backgrounds and cultures.
- Behaviours / Competencies
We place great importance on behaviours and attitudes during the selection process to ensure that we bring people into the University who support the way we do business. In addition to the duties and responsibilities associated with this role, the role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.
1.Managing self and personal skills
Being aware of own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
2.Delivering excellent service
Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
5.Using resources effectively
Identifying and making the most productive use of resources including people, time, information, networks and budgets.
6.Engaging with the wider context
Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
7.Developing self and others
Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.