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Customer Service Team Member

Posted 19 days ago by Pertemps
Location Kettering Job Type Permanent
Salary £18000 - £20000 per annum Sector Call Centre & Customer Service
Customer Service Team Members

Pertemps Kettering are recruiting for a busy contact centre, Customer Service team members with a strong work ethic to join the busy team on a temp ongoing basis. You must have previous experience in a similar role, and used to dealing with clients via telephone. The successful candidate will have excellent I.T skills, including Word and Excel.

We require a professionals who are dedicated and team orientated people to work in our very busy Customer Services department, primarily processing customer purchase orders and ensuring their timely progression, providing the highest levels of service to our customers.

Our client's ethos is to provide continuous improvement and support, their aim is a complete Customer focused and team working environment where every person's contribution matters.

Key duties will include:
Answering incoming telephone calls in a professional and courteous manner, providing price and availability and order information as required
Using sound troubleshooting skills, deal with and resolve shipping issues
Processing orders and returns
Liaising with our Accounts Receivables department to resolve invoice queries

The hours of work are Monday to Friday flexi between 08.00-18.00.

Interested? Please send a CV by clicking on apply.