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Customer Service Support

Job Title: Customer Service Support
Contract Type: Permanent
Location: Coalville
Industry:
Salary: £23000 - £230000 per annum
Start Date: 2019-07-24 00:00:00
Reference: 080105903
Contact Name: Summa Schrickker
Contact Email: summa.schrickker@pertemps.co.uk
Job Published: July 11, 2019 10:10

Job Description

Customer Service Support

Job Type: Perm/Full Time
Location: Coalville
Salary: £23,000
Mon - Fri 8 - 6 

We are looking for someone for a logistics company based in Coalville.

The person will be heavily customer service focused (ideally face to face) with strong administration skills. The ideal candidate will come from a logistics/fleet background although this is not essential.

You will have:
- Lots of personality
- Enthusiasm and eagerness to learn and do well
- Confidence and work on initiative
- Customer service experience
- Complaints handling experience

Responsibilities:
- Delivering good customer service to the companies clients and customers
- Completing administrative tasks around the office
- Completing inspections on vehicles returned
- Answering calls to potential breakdowns
- Chasing inspection slots/scheduling

It would be beneficial is you have:
- Knowledge of TACO cards/logistics
- Knowledge of compliance (in regards to drivers)