Customer Service Representative

Posted 2 days ago by Bluearrow
Location Edinburgh Job Type Permanent
Salary £10.00 per hour Sector Call Centre & Customer Service
Blue Arrow are currently recruiting for Customer Service Representatives to work with a client of ours, located on Dalkeith Road.

This is a temporary role, where you will be responsible for taking incoming calls from existing customers following a mailing campaign that is running to promote additional products and services.

Our client pride themselves on providing a high level of service so a consultative approach and strong communication skills are important within this role.

There are no sales involved in this role, it's purely customer focused to answer queries or provide customers with additional information.  Following a successful period within this role then you could be considered for more longer term or permanent opportunities with our client, so there really are long term prospects available.

Customer Service experience is essential, preferably in a telephony based role, and two weeks training will be provided when you start.