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Customer Service Advisor

Posted 19 days ago by Bluearrow
Location Chadderton, Greater Manchester Job Type Temporary
Salary Up to £8.33 per annum Sector Call Centre & Customer Service

An opportunity has arisen for a Customer Service Advisor to join our Client in their Customer Service Contact Centre for a leading Children's retailer
Based in Chadderton, Oldham, you will be working 40 hrs per week (including weekends), you will be offered £8.33 per hour, paid training, weekly pay and the chance to progress within this large Company
This is a temporary ongoing position

You will be working for the Customer Services Team Manager. The Main purpose of this role is to deliver a personal customer service experience to our customers.

Responsibilities:
Acting as first point for telephone, e-mail, chat and social contact and taking a proactive approach to the resolution of queries
Ensure service of the highest quality is provided to customers
Maximizing service through effective resolution of queries
Ensuring all duties are carried out in accordance with company and client requirements
Demonstrate a professional telephone manner and possesses the ability and organizational skill to ensure that all queries are handled efficiently and courteously
"Go the Extra mile" and full commitment to providing excellent customer service
Consistently demonstrate behaviors which reflect the Company Ethos and act as a role model at all times

Requirements
Excellent communicator
Well organised with good time management
Ability to multi task in a fast-paced environment
Enthusiastic, self-motivated and proactive
Knowledge of Microsoft Office (Word/Excel/Outlook)
Must have excellent English, Math and keyboard skills
Friendly and polite with experience in dealing with internal and external customers
Customer focused


In Return
£8.33 per hour, with enhanced weekend rates after 12 weeks, 40 hrs per week
Full paid training to equip you with the confidence, skills and knowledge to enable you to take full ownership of all customer enquiries
Weekly Pay
Immediate access to online retail discounts
Ongoing contract with the chance to go permanent

To apply please email your CV or call Natasha Lewis for further details on 0161 228 7542