Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Edinburgh
Salary: £10.12 per hour, Benefits: Flex Pay, Annual Bonus, Pay Progression, Holiday accrual
Start Date: 2019-08-30
Reference: SGcsa
Contact Name: Jillian Curran
Contact Email:
Job Published: August 15, 2019 09:53

Job Description

I am currently recruiting for one of Edinburgh’s biggest employers based at Edinburgh Park. With over 70 roles available within Edinburgh there has never been a better time to apply.

Some customer service experience would be helpful, but it doesn't even have to be from a call centre or finance background. As long as you are passionate about working with customers I want to hear from you.

The Role
• You will be the first point of contact for all Business Customers.

• Telephony role with administrative duties (Blended role – telephone and online digital platform).

• Taking new customers through applications for new business banking accounts.

• Assisting customers from initial call through to setting up their business banking accounts for them.

• Assisting customers with all enquiries and making follow up calls.

• Dealing with their applications and also their general banking.

General Skills:
• Excellent communication skills.

• Attention to detail

• Positive and approachable manner

• Team player

• Previous customer service experience 

Job Details:
Pay Rate: £10.12 p/h

Contract Term: Temporary (6 months - with a possibility of extension)

Working Times: Monday – Friday 9-5pm

Competitive pay rate/Pay progression

Overtime and bonus incentives 

Instant access to Blue Arrows online training portal

Flex Pay

Annual Bonus

If interested, please submit you CV below.