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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Contract
Location: Middleton, Greater Manchester
Industry:
Salary: Up to £8.50 per hour
Start Date: 09/07/2019
Reference: JO-1907-3607_1562060688
Contact Name: Blue Arrow
Contact Email: natasha.lewis@bluearrow.co.uk
Job Published: July 02, 2019 10:44

Job Description

Exciting opportunity to work for Parcelforce Worldwide, based at their Manchester Depot in Middleton. Working as an Inbound Customer Service Advisor, Mon-Fri, part or full time hours, £8.50 per hour until January 2020

Responsibilities:
Actively deliver a solution to all customer queries and requests.

Successfully manage customer's expectations, primarily but not solely restricted to receiving telephony calls. Alongside this you will utilise your skills to successfully manage all customer contacts through to resolution.

Act as a single point of contact for each and every customer.

Create and build strong business relationships with both pre-existing account and retail customers along with your virtual teams.

Work alongside our customer's to understand their needs and implement solutions to queries, requests or concerns they have.

In return:
Full paid training to equip you with the confidence, skills and knowledge to enable you to take full ownership of all customer enquiries
Weekly Pay
Immediate access to online retail discounts
Automatic entry and consideration for Blue Arrow's monthly Superstars recognition scheme
.
To apply please email your CV or call Natasha Lewis for further details on 0161 228 7542