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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Bedford
Industry:
Salary: £17500 - £21000 per annum
Start Date: 2019-06-10 00:00:00
Reference: 372201327
Contact Name: Keri McGhie
Contact Email: Keri.McGhie@pertemps.co.uk
Job Published: May 31, 2019 17:07

Job Description

Our client based in Ridgmont Bedford are currently recruiting Customer Service Advisors for their busy Call Centre. 

Duties will include:
  • Taking inbound calls from customers/clients
  • Making calls to book in customer delivery dates and times
  • Dealing with customer queries over the internet
  • Confirming details held on the system
  • Dealing with customer complaints
The department operates between 8am and 6pm Monday to Saturday and 8am - 4pm on Sundays. You will be required to work one full weekend every three weeks.

The ideal customer service advisor will have experience within a similar role, as well as some proven query resolution experience.

In return, you will have the stability of a permanent role, 28 days holiday, 30% discount on group products and team incentives.