Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Derby
Salary: £8.65 per hour
Start Date: 2019-03-12 00:00:00
Reference: 071102235
Contact Name: Natalie Bentley
Contact Email:
Job Published: April 23, 2019 10:56

Job Description

An exciting opportunity to join a leading Logistic company based in Derby on a Fulltime Temporary ongoing basis.

An experienced Customer Service Advisor required for an immediate start.
The role is full time based on 40 hours per week between the hours of 6.00-18.00(must be happy to cover all shifts patterns)
The role may require some weekend working In peak periods and would also include bank holiday working with time off in lieu.

Duties include:
- Answer customer queries escalate issues to team leader if needed.
- Developing and managing relationships with customers.
- Provide accurate and reports.
- Contacting customers via direct outbound telephone calls to advise of updates

The successful candidate will have Excellent Customer & Service focus ideally from a Logistics background.
Must be Confident , motivated and able to work within a team.
Communication is key and must demonstrate at all times a professional approach.
Good working knowledge of MS Packages and SAP
Must have a flexible approach to work.

Onsite parking available.

(Due to shifts and location own Transport is an advantage)

If you are interested, please apply by sending your updated CV and we will get back to you.