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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: York
Industry:
Salary: £8.17 per hour
Start Date: ASAP
Reference: CSAYK/LO
Contact Name: Blue Arrow Leeds Catering
Contact Email: leeds.catering@bluearrow.co.uk
Job Published: December 19, 2018 11:01

Job Description

Customer Service Advisor            (York)      

40 Hours Per Week


Blue Arrow are currently recruiting experienced Customer Service Advisor's for a National and well known organisation based in Fuller Sutton, York! If you have experience within a call centre or Retail Environment, fantastic! We are looking for motivated individuals with outstanding motivation, high attention to detail, excellent problem solving skills and a willingness to learn quickly. The working hours are Monday to Friday, 8:00am – 5pm with a pay rate of £8.17 P/H. They are looking for Customer Service Advisors who are able to start ASAP!

Key Duties

  • Make outgoing calls to arrange vehicle collections and also take incoming calls
  • Provide face to face customer service and deal with any enquiries promptly
  • Deal with DVLA documentation and returns
  • Administrative duties, including data entry, word processing, filing, copying and other duties as required by the office manager 
Key Skills

  • Excellent communication skills; both  spoken and written
  • Excellent customer service and interpersonal skills
  • Very good understanding and execution of procedures
  • Ability to solve problems under pressure while remaining calm
  • Excellent analytical skills
  • Minimum of 6 months customer services experience
  • Handle working within a target environment

Due to the location of this client you must have your own transport. 

We have a number of great opportunities for this fantastic company, including a 20 hour flexi permanent (Temp to Perm) role (with overtime available), 2 x 3 month temporary full-time roles and a role supporting for short-term cover in January!

If you are looking for a new opportunity within customer services then please apply now or contact Paul Evans for a confidential conversation.