Connecting...

Customer Service advisor

Job Title: Customer Service advisor
Contract Type: Temporary
Location: Swansea
Industry:
Salary: £8.50 per hour
Start Date: Asap
Reference: ( HAN 081118)
Contact Name: blueArrow Swansea
Contact Email: swansea@bluearrow.co.uk
Job Published: November 08, 2018 16:52

Job Description

We are proud to be working in partnership with one of our busiest distribution companies based in Swansea to recruit for a new customer service adviser to join their growing team.

As our client prides themselves in delivering exceptional customer service to all their existing and new customers - we are looking for passionate and customer focused individuals to help grow the business.

What we are looking for:

- Individuals who are confident in dealing with queries over the phone and are able to build relationships.
- To to be able to work under pressure and to work well in a busy environment.
- to have a good understanding of Microsoft word and administration skills.
- to be self-motivated and to have the ability to think outside the box.

Job description:

You will be working closely with the drivers, shift managers and operation managers by answering all calls and to help solve any issues or queries that may arise. You will help provide updates to customers on the status of their parcels and providing new and exiting customers of any additional information as and when required.

As we are approaching one of the busiest times of year within the distribution industry operational times of the depot are across seven days.

Hours:

Depending on experience - we are recruiting for one full time position eight hours day over six days per week and one part time position covering six days a week.

These positions are starting immediately for the right individuals.

Please apply now if you are interested in this position.