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Customer Service Adviser X 5

Job Title: Customer Service Adviser X 5
Contract Type: Permanent
Location: Sheffield
Industry:
Salary: £18000 - £21000 per annum
Start Date: 2019-05-08
Reference: BACSA0255
Contact Name: Rhys Spencer
Contact Email: rhys.spencer@bluearrow.co.uk
Job Published: May 08, 2019 17:47

Job Description

Founded in 1959, Blue Arrow is one of the UK's largest specialist staffing companies. With over 500 recruitment professionals across more than 70 locations throughout the UK, including 54 high-street branches, Blue Arrow places over 60,000 people in work, each year.

We specialise in staffing for Admin & Secretarial including Call Centre, Transport & Logistics, Hospitality & Catering, Manufacturing & Production and Public Sector.

Our Enhancing People's Lives mission unites staff under a profound appreciation for their part in helping people find fulfilling work.

Proudly placed among The Sunday Times' Top 100 Best Companies to Work For and accredited Platinum status by Investors in People, Blue Arrow values people. 

Blue Arrow Sheffield are recruiting for experienced Customer Service Advisers to support with a growing demand from clients across Sheffield. Roles range from 3 month FTC's to permanent opportunities. Blue Arrow is representing a number of prestigious organisations operating successful contact centres. 

Roles and Responsibilities:

  • High Volume Inbound Call Handling
  • Handling Customer Queries
  • Occasional Complaint Management
  • Using CRM to Update Customer Information
  • Responding to Email Communications
  • General Administrative Duties
  • Meeting Assigned KPI's
Requirements:
  • 12 Months Customer Service Experience
  • Willingness to Work in Contact Centres
  • Experience in Meeting and Exceeding KPI's
  • Administrative Capability 
If you are interested in applying for Customer Service roles through Blue Arrow, click the apply button. Alternatively call Rhys at Blue Arrow Sheffield on 0114 272 2600.