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Customer Service Administrator

Posted 16 days ago by Pertemps
Location Redditch Job Type Permanent
Salary £17000 - £19000 per annum Sector Call Centre & Customer Service
We are looking for a Customer Service Administrator for a growing and innovative company based in Redditch. The ideal candidate must have an excellent telephone manner with the ability to process customer orders and resolve any customer service challenges.. This is a Full-time, Permanent role with a salary from £17,000 - £19,000 depending on experience.


Duties will include:
• Answering incoming customer calls
• Learning the products offered and processing orders via in-house computer system
• Responding to customer emails
• Dealing with customer queries and complaints in a timely manner
• General administration duties including filing, faxing and photocopying


Skills and Experience needed:

• A confident telephone manner, used to dealing with inbound calls from customers
• Strong attention to detail
• A confident user of Microsoft Word and Excel
• Excellent attention to detail
• Educated to at least A-Level preferably or degree level would be a strong advantage



If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW' or email your CV to laura.sutton@pertemps.co.uk.
For more information please call Laura Sutton 01527 591091.

Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.
If this particular vacancy is not of interest to you, we have other opportunities available - please visit our website or call us on 01527 591091.