Customer Service Administrator
|Job Title:||Customer Service Administrator|
|Salary:||£8.97 per hour|
|Start Date:||2019-01-07 00:00:00|
|Contact Name:||Amy Hollier|
|Job Published:||January 02, 2019 11:52|
This is a temporary to permanent opportunity and the starting salary is £8.97 per hour. The company work 9am – 5pm Monday to Friday. This is an immediate start so I require candidates who are not currently working and can start straight away.
MAIN DUTIES TO INCLUDE:
-Dealing with customer queries and providing excellent customer service
-Ensure that service engineers are carrying the correct stock for the job at the correct time.
-Complete service and remedial documents are received into the office
-Liaise with the Project Managers on a daily basis regarding any queries they have received.
-Gain required information from customer files and pass to the relevant Project Managers.
-Organise weekly work schedule for engineers.
-Excellent communication skills
-Customer awareness with the ability to respond with empathy
-The ability to work under pressure and meet deadlines
-Experienced in the use of Microsoft Office, Outlook, Excel etc
The ideal candidate would have experience in a scheduling role or any experience with the following would be an advantage, customer service, customer service advisor, administration, B2C, logistics, scheduling, coordinating, planning, planner. It would be a distinct advantage for this position if you have any business to consumer experience.
For further information on the role please call Amy Hollier on 01527 591091 or email email@example.com
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