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Customer Advisor

Posted 12 days ago by Pertemps
Location Bristol Job Type Permanent
Salary £17000 - £18000 per annum Sector Call Centre & Customer Service
New year New Career ? …….
Do you enjoy chatting to customers and helping them ?
£17,000 full time NO EXP required within call centres Monday - Friday NO evenings or weekends
If you have worked in retail or dealt with customers face to face, no call centre experience is required as excellent training is provided!
You will work in a friendly team with lots of support
Salary - £17,000 Plus Bonus and fantastic support.
Start Date Monday 14th January 2019 you cannot have any holidays in the following 6 weeks
You will work 37.5 hours a week Monday - Friday shift of 8.30am - 5.45pm to being with. Can be flexible with starting and finishing times can be considered.
Do you like satisfaction knowing you go out your way to help others if so I have a fantastic permanent role for you.
You will work in a modern office with a great team spirit and lots of ongoing support, excellent progression.
Full-time training provided (09:00-17:00) - 6 weeks, no holiday in first 6 weeks.

Duties:
o Taking inbound calls in a contact centre environment.
o You will looks after share registers for a variety of limited companies.
o Calls from shareholders, investors and brokers.
o Dealing with varied and complex queries via telephone and email e.g. over 1,000 clients at any given time.
o Work will range from simple data amendments (change of address and bank details) to investment queries about specific shareholdings including the history of the account and company.
o Other duties may involve registering deaths and dealing with sensitive situations.

Working in newly refurbished lovely offices. You will be working with an experienced set of line managers & colleagues who will provide support as & when it is needed.

All successful candidates will be required to undergo a Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks.

If you are interested in this role please click apply, alternatively please email a CV over to Katherine.white@pertemps.co.uk