Customer Adviser

Job Title: Customer Adviser
Contract Type: Temporary
Location: Edinburgh
Salary: £8.75 per hour
Start Date: 2019-03-02
Reference: LF PENT
Contact Name: Blue Arrow Edinburgh
Contact Email:
Job Published: January 29, 2019 11:35

Job Description

We have a fantastic opportunity for a Customer Adviser role in the Servicing Department with of one of the UK’s largest retail banks.

If you believe great customer service is the key to good business and are looking for a job with a great company currently expanding the number of employees based in Edinburgh. Then this could be the perfect opportunity for you!


The role is:

£8.75 per hour

35hr week

Monday to Friday Rotational shift of either 8am-4pm, 9am-5pm & 10am-6pm. Depending on the team you’re placed in this schedule may vary depending on business needs.

6 month temporary job, with a great opportunity for permanent positions.

A great location in Edinburgh with onsite canteen and easy access to public transport.

This role will require individuals to have strong communication skills and experience in delivering excellent customer service as handling calls from Mortgage Brokers on all aspects of a mortgage application.  Whilst primarily a telephony role it will also involve mortgage processing/underwriting tasks. Making this a great role for someone looking to progress in a Banking career environment.


Benefits include:

4 Week bonus Flex Cash payments equating to roughly 4% of hourly pay

Performance related Pay Progression opportunities

Post 13 weeks automatic uplift to equal the pay rate of a Permanent employee

So if you have customer service experience, a clear, confident telephone manner and good attention to detail then Apply Now!