Cluster Facilities Manager

Job Title: Cluster Facilities Manager
Contract Type: Permanent
Location: Glasgow
Salary: £38000 - £51000
Start Date: 2019-06-27 00:00:00
Reference: SDX/TP/RF3153/ML
Contact Name: Magita Lauder
Contact Email:
Job Published: June 27, 2019 21:25

Job Description

Are you an Integrated Facilities manager who can successfully navigate in an outsourced IFM environment and deliver against contracted scope? Are you a “people person” who can manage teams and stakeholders on all levels?

We are looking for a highly capable Facilities Manager to join our team in East Kilbride to ensure outstanding service delivery and exceeding all Sodexo targets whilst maintaining compliance; the single point of contact for all Facilities Management activities on the site.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients


Main responsibilities
  • Managing the IFM services to and across the site.
  • Performance management across teams and service lines, reporting and monitoring of performance
  • Financial management to ensure control of spending and budgets within the GMP
  • Assume full responsibility for contract outputs and management of services against contracted scope of works
  • Interfacing with country teams and country subject matter experts via a matrix structure
Ideal candidate


  • Experience of having operated successfully within an outsourced integrated facilities management environment 
  • Demonstrable track record of developing successful operational strategies across a broad portfolio of IFM services
  • Strong understanding of outsourced contracts and service management for all services and the risks associated with corporate manslaughter, security, and technical services
  • Capable of delivering compliance and understanding regulations including the ability to follow Sodexo, client and local site policies and health and safety procedures
  • Knowledge of risk and compliance processes, protocols, escalations and resolution methods
  • Contractual knowledge of services sold and implementation of operating standards
  • Exceptional client relationship management skills
  • Considerable experience in sector contracting and sector technical service delivery 
  • Proven financial acumen essential with demonstrable commercial experience and business acumen
  • Ability to understand data, spot trend and prepare reports – highly analytical
  • Proven track record of initiating and leading demanding business change programmes
  • Proven experience of developing profitable relationships with clients through the ability to build strong relationships and manage their expectations; including soft client relationship management skills, strong influential, interpersonal and communication skills
  • Proven experience in identifying new business through entrepreneurial behaviour
  • Excellent communication, influencing and facilitation skills
  • High standards of numeracy and written communication


  • NEBOSH (or equivalent) – National General Certificate and/or Diploma
  • BIFM Qualifications – Part 2, or relevant professional development
  • BIIAB Level 2 National Certificate for Licensees (On-License)
  • Security Industry Associated (SIA) Licence
About the company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process