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Client Care Advisor

Posted 27 days ago by Pertemps
Location Sutton Coldfield Job Type Permanent
Salary £18888 per annum Sector Call Centre & Customer Service
Client Care Advisor

I am currently recruiting for a Client Care Advisor based in Sutton Coldfield.
You will be responsible for contacting clients to facilitate feedback from a pre-determined list of clients by telephone to discuss their experiences regarding goods and services provided. This will include noting positive and negative feedback and taking the appropriate action to reflect the feedback and improve the services we provide.
As a Client Care Advisor you will also maintain accurate records and therefore attention to detail and confidence using Microsoft Office applications is essential.
This position requires resilience, empathy and compassion, kindness and patience are non-negotiable! You must had a passion for delivering excellent customer service.

If you are interested in this role please apply now.