Claims Handler

Job Title: Claims Handler
Contract Type: Permanent
Location: Cardiff
Salary: £18000 - £19000 per annum
Start Date: 2019-01-17 00:00:00
Reference: 058203569
Contact Name: Laura Harte
Contact Email:
Job Published: January 17, 2019 15:51

Job Description

Real Estate Claims Handler

An excellent opportunity has now arisen with our client in their desktop handling team (Global Specialty Markets) in Cardiff City Centre. They are seeking a real estate claims handler with experience of primarily handling commercial property claims or commercial liability claims, but those with Domestic property or general insurance experience will be considered.

The Role:
The role will involve working within an experienced team of technical claims technicians, dealing with your own claims from FNOL to settlement.
You`ll already be able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data.
Although part of a team, the role will require you to work independently. You must have the ability to use your own initiative to drive claims from new instruction to conclusion.
Most importantly, you`ll be able to put yourself in our customer`s shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits.

Skills and Qualifications:
- Solid claims experience
- Negotiation skills
- Report and letter writing
- Excellent communication skills with both Customers and Clients
- Prioritise workload effectively
- Experience of dealing with commercial (or domestic) property damage claims
- The ability to work on your own initiative and take ownership of your own caseload of claims
- Develop and maintain a close working relationship with our customers, to promote customer satisfaction during all stages of the claim.
- Understanding and empathy throughout
- Excellent keyboard skills
- Excellent IT skills
- Progress toward or intention to become Cert / Dip CII/CILA qualified

This is a great opportunity for those looking for career advancement covering a diverse and interesting range of claims.