Job Title: Administrator
Contract Type: Temporary
Location: Stockton-on-Tees
Salary: £8.29 per hour
Start Date: 2019-02-14 00:00:00
Reference: 067109970
Contact Name: Raluca Voichita
Contact Email:
Job Published: February 14, 2019 16:18

Job Description

Temporary rolling contract
Paying £8.29 per hour
Full time, between 8:30am - 5pm Monday to Friday

Our client, Northern Powergrid has an exciting opportunity for an enthusiastic Administrator to join their team. The successful candidate will be join the Streetworks department responsible for providing essential support to colleagues and service providers.

Key Responsibilities
  • Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA)
  • Serving and maintaining notices and permits within the relevant timescales in order to meet the works programme
  • Managing the opening and closure process on all notices and permits including registration of reinstatement measurements
  • Issuing of daily/weekly reports to ensure compliance with NRSWA & TMA
  • Building and maintaining relationships with colleagues, Service Providers and Local Authorities
  • Processing of daily whereabouts for works which have started and stopped
  • Liaising with Work Initiators, Service Providers and Local Authorities to ensure works carried out in line with everyone's requirements.
  • Handle day to day enquires
  • Overflow call taking, for loss of supply calls, during busy periods of call volumes, major incidents and on a regular rota basis
Key Competencies
  • Good communicator and team player
  • Strong IT Skills (Excel, Outlook, Word)
  • Good Interpersonal skills
  • Good Customer Service Skills
  • Able to manage deadlines and prioritise workload
  • Time management skills
Qualifications and Attributes
Essential Skills
  • Experience of using Microsoft Office applications
  • GCSE English Grade C or above
  • Customer Service Experience
Desirable Qualifications or Experience
  • Working in an office environment
  • Experience of taking customer calls