Administration Assistant

Job Title: Administration Assistant
Contract Type: Temporary
Location: Stockton-on-Tees
Salary: £8.52 - £9.10 per annum
Start Date: 2019-08-09
Reference: 067110369
Contact Name: Jane Amis
Contact Email:
Job Published: August 09, 2019 14:45

Job Description

Our client, an electricity distribution company based in Stockton is looking for a proficient Administration Assistant to join their Wayleave Department. The successful candidates will be responsible for processing high volumes of compensation claims related to low voltage poles and overhead lines being kept on third party properties. You will be required to speak to private individuals as well as agents about the payments that the company offer.

The role consists of the following: data entry, checking the companies apparatus against each claim, property searches, preparation & processing of new Wayleaves agreements constant customer liaison.

This is a long term temporary role starting on the 27th August 2019 paying £8.52 per hour, increasing to £9.10 after 6 months.

Roles & Responsibilities:
  • Answering all telephone & e-mail enquiries
  • Processing wayleave new claims
  • Issuing customer service letters and responses
  • Completing requests for information from external customers
  • Creating new wayleave agreements for approval

Key requirements of the role:
  • Competent in the use of Microsoft Word, Excel, Visio.
  • Spoken Communication & Customer Service
  • Excellent organizational skills
  • Good eye for detail
  • Team Working
  • At least 5 GCSE's

Desirable Requirements
  • Previous Customer Service experience
  • Experience of the legal system

The hours of work are Monday to Friday 8:30am and 4:40pm. Due the location of the company we'd recommend you have your own transport.

If you have the skills and experience we're looking for, please apply on line or send your CV to