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Admin Processor

Posted 10 days ago by Pertemps
Location Edinburgh Job Type Temporary
Salary £10.02 per hour Sector Professional & Admin
 

Customer Service/Administrator

Location: Edinburgh

Pay Rate : £10.02

Do you want a career in banking? Do you thrive to give excellent customer service?

Pertemps Managed Solutions are working in partnership with one of the largest bank in the UK, the Lloyds Banking Group. So if you’ve got experience in Customer Services, we’d love to speak with you.

At Lloyds banking group, you will be a part of inclusive, value-led culture focussed on making a difference to customer, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

JOB ROLE:

This is a 6 month temporary role with the potential to go permanent starting ASAP. Working Hours are 09:00am – 17:00pm Monday to Friday.

KEY RESPONSIBILITIES:

-          Working within a brand new team


-          Providing support to Commercial Banking customers through the online channel


-          Full end to end processing from opening and closing accounts, change names, addresses.


-          Dealing with Inbound calls


-          5% outbound calls


-          Making sure you are aware of LBG Products


-          Ensure that all work is completed in accordance with established processes, practices and guidelines


-          Value the teams’ skills and learn from everyone’s mistakes


-          Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use


-          Working in a team environment in an open plan office


WHAT’S IN IT FOR YOU?


-          Excellent training


-          Great rates of pay


-          Potential for extension or a permanent position


-          The opportunity to work with some of the most influential and experienced managers in the banking industry