Water quality technician

Job Title: Water quality technician
Contract Type: Temporary
Location: Reading
Salary: £10.32 per hour
Start Date: 2018-11-08 00:00:00
Reference: 748101304
Contact Name: Ali Dearlove
Contact Email:
Job Published: December 11, 2018 11:25

Job Description

What is the purpose of this role?

Every year, we carry out over 500,000 tests on samples of water that we routinely collect from our treatment works, reservoirs and randomly selected customer properties, to ensure your drinking water is of the highest quality.

The Drinking Water Inspectorate (DWI) monitors and enforces water quality regulations on behalf of the Department for Environment Food and Rural Affairs (Defra). Their job is to assess the wholesomeness of drinking water, and carry out audits of all water suppliers to examine all aspects of water quality, treatment, monitoring and analysis.

What makes this role unique?

This is a unique role allowing you to have complete control over your day to day work. You will be visiting customers directly at their homes and taking water samples ensuring the standard of drinking water our client provides is always to the best standards possible. You really will be working on the front line and being the face of the client.

What will this role involve?

This role will involve:

Collecting samples from works, reservoirs and customer addresses; this will involve some cold calling, so a high level of confidence and strong customer service skill is an absolute necessity.

You will be in charge of managing the maintenance of your sampling records and sampling equipment to UKAS and DWI standards.

Planning your workload and deliver monitoring program.

Liaising with the technical scheduling team, CSWQ group and process team for technical data and regulatory and performance team for all reactive work, all in line with Company Protocols.

You will also have an excellent attention to detail, as you will have to keep records of all samples taken on a daily basis.

Other duties will include investigating possible supply issues, whilst effectively planning routes and collection programs.

Arranging appointments with customers and sample customer complaints and taking part in events as part of an out of hour's roster.

Due to the nature of the role, you will be required to work on a stand by rota (evening and weekend - 1 on 5 weeks).

What skills are we looking for?

Excellent customer service skills are needed as you will be visiting customer homes. You will need to be informative and organised.

The successful candidate will also have knowledge of the water industry and processes relevant to this area of work. You must be happy to learn about our Health and Safety legislation, if you don't already have a working knowledge of this.

You will have excellent written and oral communication and interpersonal skills as well as being computer literate. The ideal candidate must be comfortable driving a large size commercial van and be confident driving in busy environments, such as city centres or enclosed estates.

A clean driving license is essential, journey planning and route finding demonstrating efficiency as well as a good driving knowledge as you will be working as part of a busy team.

Information & Salary

This role is based in Fobney Water Treatment Works in Reading and is offering a starting salary of £10.32 per hour.