Warranty Administrator

Job Title: Warranty Administrator
Contract Type: Permanent
Location: Gloucester, Gloucestershire
Salary: Negotiable
Start Date: ASAP
Reference: 959895_1560775632
Contact Name: Emily Knowles
Contact Email:
Job Published: June 17, 2019 13:47

Job Description

An exciting opportunity has arisen for an enthusiastic Warranty Administrator to work on a permanent part time basis for our client SHB Vehicle Hire, a market leading national vehicle fleet management company. This position will be based at their Gloucester depot.

*Provide support to the Warranty Manager to ensure any SHB vehicles with an outstanding manufacturer recall are actioned and resolved in a timely manner.
*Monitor downtime on SHB vehicles that are off the road in dealers to ensure any loss of use claims are requested.
*Ensure repairs are carried out without any delays by escalating problems to the manufacturer.
*Organising of SHB vehicles to have safety and non-safety recalls completed by using the manufacturer dealer network, liaising with SHB customers and depot workshops.
*Invoicing to show relevant recalls to SHB vehicles.
*Update systems with the progress of vehicle recalls including compiling weekly reports.
*Provide customer support by supplying customers with replacement vehicles when required.
*General administrative duties as required such as raising and taking calls, inputting data onto the in-house computer system ensuring accuracy of records, procedures and documentation.

The suitable candidate will exhibit some of the following skills:
*Competent document and data processing experience.
*Business standard IT skills, including Microsoft Outlook, Word and Excel (preferably with experience of Kerridge).
*A good standard of both written and spoken English.
*Demonstrate good communication and customer care skills.
*Ability to work well in a busy office as part of a team, and also under your own initiative when required.
*Be a well organised individual with excellent time management and prioritisation skills.
*Automotive rental experience

For further details, please contact Emily Knowles at Omega Resource Group on 01453 852 543.

To apply, please click apply now.

Visit -

We are always seeking talented candidates including; HGV Technicians, HGV Mechanics, LCV Mechanics, LCV Technicians, Auto Electricians, HGV Drivers, Casual Drivers, Valeters, Panel Beaters, Commercial Body Builders, Vehicle Fabricators, Hire Controllers, Apprentice Technicians, Apprentice Mechanics, Paint Sprayers and many more across the UK network.

Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.