Waiting Staff - Victorian Tearoom - Up to £8.50ph

Job Title: Waiting Staff - Victorian Tearoom - Up to £8.50ph
Contract Type: Permanent
Location: Hampshire
Salary: £6 - £8.50 per hour
Start Date: 2019-03-01
Reference: JCD0074
Contact Name: James Carr-Dear
Contact Email:
Job Published: March 01, 2019 11:02

Job Description

Tearoom Assistant / Waiting Staff

Our client is a busy Tearoom open 7 days a week from 9am serving fresh, cooked to order breakfasts, light lunches, tea, coffee, cakes and Afternoon Tea. They seat 120 inside our beautiful Victorian tearoom and 100 outside in their walled gardens, making this a popular destination all year round! The role will involve working a minimum of 30hours per week, doing 1 day per weekend (with a £30 bonus paid on top of wage if you work Sat+Sun) and the latest you'll finish is 5-6pm.

Reports to: Manager/ Assistant Manager / Supervisor

Duties and Responsibilities:
  • Use a EPOS system to take food and drink orders at the counter efficiently and in a trustworthy manner
  • Responsible for basic food and drink preparation including ensuring customer trays are laid up with cakes, drinks and desserts 
  • Ensure excellent presentation of cakes, adhere to use by’s & make sure waste is minimised
  • Greet and show booked customers to tables & seat free flow customers 
  • To serve Afternoon Tea to a high standard 
  • Create excellent and consistent espresso with speed and efficiency whilst maintaining a clean and organised work station
  • Delivering food to customer tables, providing a high standard of waitress service when required, clearing tables and Kitchen Porter work
  • To maintain exceptional customer service, customer relations and strive for repeat business 
  • Report to Assistant Manager/ Supervisor customer comments & complaints 
  • Issuing bills to customers and taking payments smoothly and quickly 
  • Maintain a clean environment and ensure compliance with all Health and Hygiene regulations 
  • Clear down at the end of the day 
  • Must have reliable access to own car

Preferred Personal Traits and Skills:
  • He/She must maintain a calm demeanour during periods of high volume or unusual events to keep the venue operating at a high standard and set a positive example for fellow employees. 
  • He/She must appear approachable, dress smartly and have excellent personal presentation skills as per guidelines 
  • He/She should be responsible, hardworking and able to work cheerfully under pressure 
  • He/She should have excellent communication skills and be prepared to develop strong customer service skills 
  • He/She must be able to work in a team or during quiet parts of the day work individually and be responsible for preparation, serving, taking money and washing up 
  • He/She will have the ability to work to deadlines. 
  • He/She must maintain regular and consistent attendance and punctuality
If you think this could be the role for you, then please apply now!!!!