Travel Consultant - Cantonese Speaking

  • Job Reference: 00039925-1
  • Date Posted: 20 February 2021
  • Recruiter: CV-Library
  • Location: Portsmouth, Hampshire
  • Salary: £17,375
  • Sector: Call Centre / Customer Service, Covid-19
  • Job Type: Permanent

Job Description

We are currently recruiting for a Cantonese Speaking Travel Consultant to join our team in Portsmouth! This position will be office based however due to the ongoing Covid-19 crisis, we are looking for candidates who could work from home if required.

Here are a few reasons why our Travel Consultants enjoy working for us…

Competitive salary of £17,375 per annum + £2,400 overnight allowance + £1,000 language allowance
Full training and support throughout your career at cxLoyalty
Subsidised Gym Membership
25 days holiday plus bank holidays
Free hot & cold drinks during your shift
Close to public transport links and local amenities
Up to 6% Company pension Scheme
Discounts & offers for cxLoyalty employees
Free onsite parkingThis is a great opportunity for you to build your career and develop your skills as part of a fast-growing global company.

Full time hours - This position is a night shift role and requires the successful candidate to work shifts between 21:00 - 18:00.

If you have the following skills or experience, then this could be the ideal Travel Consultant role for you…

Fluent in Cantonese with excellent verbal and written communication skills
Experience in a customer focussed role ideally within a call centre environment
Experience of handling complaints and managing customer expectations
A great team player with strong PC skills

As a Cantonese Speaking Travel Consultant, you will be responsible for:

Handle enquiries over the telephone and in writing
Supporting members and clients across the globe with all aspects of their travel requirements, booking flights, hotels, car hire and activities
Ensuring that you have a good understanding of our company's products and services
General Administration

Our Business

cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience.

We design, administer and fulfil loyalty and customer engagement programmes that strengthen and expand the value of relationships for brands around the globe, including many of the largest and most respected companies in the financial services, retail, travel, and telecom industries. cxLoyalty has approximately 3100 associates in 19 countries.

Please click APPLY now to register your interest in the role of Cantonese Speaking Travel Consultant