|Job Title:||Transport Coordinator|
|Salary:||£25000 per annum|
|Start Date:||2019-07-04 00:00:00|
|Contact Name:||Ruth Humes|
|Job Published:||July 04, 2019 15:42|
Salary: circ £25,000.00.
Shifts: The site operates on weekly rota pattern (earlies/lates/nights) - to include weekends.
Provide driver and operational support
Manually re-planning and amending delivery schedule, reacting to changes in requirement and daily operation issues ensuring the safe and timely delivery of orders are completed ensuring a high level of customer service.
Be proactive in the promotion of safe working practices and ensure that all company and customer health and safety and environmental policies and procedures are fully implemented.
Ensure that all Company Quality, Operational and Administrative policies and procedures are implemented in a timely and effective manner.
First point of contact for all customer / driver enquiries
Ensure all calls are handled in a professional manner adhering to a strict call queue target.
Enter customer fuel orders on to SAP accurately and in a timely fashion
Maintaining and exceeding customer service level in line with contractual KPI's
Assisting with any other tasks as required.
Undertake Emergency response base controller duties if required
Work to a rotational shift pattern including full night shifts and weekend working
You will possess a good level of education with strong numeracy and analytical skills with the ability to multi - task and solve customer and operational issues daily.
Good interpersonal and people skills
Excellent PC skills
You will have a proven track record in a logistics, ideally road tankers, with excellent communication skills and be able to demonstrate experience of interacting directly with customers to deliver the highest standard of customer service.
Experience of transport planning in a fast-moving and complex transport operation is an advantage
You will demonstrate good commercial awareness and a commitment to providing customers with the highest standard of service.
SAP experience would be advantageous but is not essential
Strong team player with ability to adopt a flexible approach to maintain and improve the quality of service
Please contact Ruth on 07764959511 for further information.
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