Transport Co-ordinator

Job Title: Transport Co-ordinator
Contract Type: Temporary
Location: Tamworth
Salary: £9.00 per hour
Start Date: 2019-03-10 00:00:00
Reference: LSTC
Contact Name: Lisa Salt063
Contact Email:
Job Published: February 06, 2019 11:55

Job Description

I have a fantastic opportunity for a Transport Coordinator to join a highly successful logistics company based in Tamworth.


Role Purpose is to:

  • Provide comprehensive operational administrative support for MII initiatives to deliver tangible financial savings
  • Ensure timely and accurate resolution of customer queries through a web based Customer Service System (CSS)
  • Support the development of processes to execute operational activities and to support continuous improvement initiatives
  • Create & tender collection requirements to predefined carrier base over all modes (Road/Air/Ocean) utilising a web based system (OTM)
  • Execution of the day to day operational tasks over all modes (Road/Air/Ocean) to support the business as usual activities ensuring a high quality


Key Tasks and Accountabilities:
  • To provide a key operational contact for all stakeholders - customer, supplier, carrier, and operations
  • Execution of business processes in support of Control Tower operational activity (Accurate shipment booking and execution, systemised management of on-time collection and delivery)
  • Working within a wider team collaborative support of continuous improvement (CI) and cost saving (MII) initiatives
  • Build and maintain strong working relationships with the customer and carriers to ensure all operational KPI targets are met
  • Accurate execution of day to day operational activities in an effective manner meeting required timelines
  • Operational support in achievement of contractual cost down targets (% yr1, 8% yr2 & 3 & 5% yr4)
  • Negotiation and recording of spot quotations to support non contracted routings, accurate cost input to OTM system and timely resolution of FBA queries
  • Support project activities as and when required
  • Operational processing of transport insurance claims
  • Timely and complete investigation and closure of all customer queries
  • Ensure all planning activity is within parameters of customer Service Level Agreement (SLA)
  • Support the achievement of operational performance as defined by customer contract and KPIs
  • Support a culture of continuous improvement in routing and scheduling activities to ensure cost down targets are met
  • Demonstrate a can-do approach in support of customer working patterns and out of hours requirements to meet business needs
  • Work closely with the senior  Transport Coordinator to ensure that all operational activities are completed effectively and on-time
  • Build trusted relationships with service providers, off-site colleagues and customers to drive supply chain success

Previous experience in a similar role is required although training will be provided.

If you are interested in this position please apply now.