Training Coordinator

Job Title: Training Coordinator
Contract Type: Permanent
Location: Banbury
Salary: £22000 - £25000 per annum
Start Date: 2019-02-22 00:00:00
Reference: 002104659
Contact Name: Crissy Stone
Contact Email:
Job Published: February 22, 2019 16:31

Job Description

Do you have solid Administration experince?
Are you an excellent communicator with a keen eye for detail?

If so, we have the ideal role for you...

Our client is seeking a person to join the Team as a UK Training Co-ordinator. The hours of work will be 37.5 hours per week (Monday to Friday, days).

Job Objectives:
The successful candidate will support the UK Training Centre in the administration of training courses to both internal and external attendees.

Key Tasks and Responsibilities:
" UK LMS key user
" Monitor internal training requirements and arrange training courses as required (refresher, new, external and internal courses).
" Liaise with and respond to customer enquiries for training (both internal, existing and new external customers).
" Produce quotes and follow up with the customer from start to finish.
" Create jobs on the Siebel database for training courses including raising of purchase orders via central procurement.
" Invoice training to customers upon completion and update Siebel accordingly.
" Liaise with the Finance Department regarding the payment of invoices.
" Ensure that LMS is maintained with current, new and external training records.
" Upload external course certification in to LMS upon completion.
" Reporting of expired and soon to expire courses and liaise with Line Managers regarding training requirements.
" Process requests from Line Managers for training.
" Scheduling courses and trainers, maintain the scheduling system and LMS, balancing both customer and trainer needs.

General Responsibilities:
" Arrange hotel accommodation for all employees (when required) attending training courses in Banbury.
" Liaise with employees, Line Managers and external customers to ensure that the attendees list for all courses are kept up to date.
" Co-ordinate with Reception in Banbury as to visitors expected on site.
" Organise lunches for training courses as required.
" Produce certificates for all internally taught and upload and update LMS>
" Produce certificates for external candidates once payment of the invoice has been received. Certificates to be distributed via Recorded Delivery.
" Co-ordinate with HR regarding new starter induction attendance.
" Maintain training supplier list/database.
" Collating data and reporting on attendance, feedback and revenue, you will ensure data is accurate and up to date, to allow management to make strategic business decisions.

Experience and skills required
" Experience in a training administration or customer facing position, you are familiar with the professional, yet timely requirements of meeting their expectations, adopting a customer first approach
" Excellent written and oral communication skills, you can articulate clearly what is expected or required of trainers and partners
" Organised.
" Highly accurate with good attention to detail, you respond to customers in a professional 'right first time' manner
" Good IT Skills - Outlook, Word, Excel
" A good team-player, that can also self-motivate and work independently
" A can do attitude, able to find creative solutions to training challenges
This is a full time / permanent role with a competitive salary range.

If you have the above skills, why wait… APPLY NOW !