Telesales Representative

Posted 27 days ago by Pertemps
Location Birmingham Job Type Permanent
Salary £25000 - £26000 per annum Sector Call Centre & Customer Service
We are recruiting for a Telesales Representative with over 2 years' experience to work within a small team dealing with payments from around the world. We need ‘the best of the best' to contribute in generating sales for our company, close sales deals and maintain good customer relationships. This is a full time, permanent position working Monday to Friday 9am – 5:30pm with a basic salary up to £26,500 depending on experience plus 40% commission structure OTE £38,000. Benefits: Pension, 25 days holiday and Healthcare
Deliver excellent Sales performance, consistently achieving business targets
Be well versed in product sales information as a tool to selling
Use agreed Sales Methodology
Contact potential or existing customers to inform them about products and services using scripts
Answer questions about our products
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve our reputation
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Person Specification:
Minimum 2 years' experience in a fast paced busy office environment
Proven quota of past experience within a high volume call centre
B2B experience necessary
Target driven with proven experience as telesales representative or other sales/customer service role
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

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