Telephone Negotiator

Posted about 1 month ago by Bluearrow
Location Sheffield, South Yorkshire Job Type Permanent
Salary £0.00 - £19000.00 per annum + (+bonus) Sector Call Centre & Customer Service

Founded in 1959, Blue Arrow is one of the UK's largest specialist staffing companies. With over 500 recruitment professionals across more than 70 locations throughout the UK, including 54 high-street branches, Blue Arrow places over 60,000 people in work, each year.

We specialise in staffing for Admin & Secretarial including Call Centre, Transport & Logistics, Hospitality & Catering, Manufacturing & Production and Public Sector.

Our Enhancing People's Lives mission unites staff under a profound appreciation for their part in helping people find fulfilling work.

Our client is looking for hard-working, reliable, target-driven telephone negotiators to join their already successful team.

Successful candidates will be responsible for:

-Accomplishing the efficient and timely collection of debts.
-Taking inbound and outbound calls.
-Arranging payment arrangements within FCA guidelines.
-Ensuring customers payments are kept up to date.
-Meeting and exceeding KPI's within quality, cash collocation and productivity.
-Ensure best practice on calls is followed.
-Deal with general account queries.

Attributes needed:
-Debt recovery and collection experience but not essential.
-Excellent communication skills.
-High level of written and verbal communication.
-Be able to working toward set targets.

If you are interested, please contact Tiernan Walmsley at Blue Arrow for more information.