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Technical Support Coordinator

Posted about 1 month ago by Bluearrow
Location St. Albans, Hertfordshire Job Type Permanent
Salary £23000.00 - £25000.00 per annum + pension Sector Call Centre & Customer Service

Technical Support Coordinator, St Albans, Monday to Friday 8am-5pm

Permanent opportunity

Friendly company

Pension scheme

Discretionary bonus

Onsite parking

This is a great opportunity to join a well established, family run business within their small and friendly office.

This is an important role as you will be one of the first points of contact for the company so a friendly and professional telephone manner is essential. You will also be focused on delivering exceptional customer service.

The role will entail answering calls from existing customers and providing technical support where required, ensuring orders are dispatched in a timely fashion, monitoring stock and liaising with suppliers and promoting new products to both new and existing customers. You will also be required to attend trade exhibitions a number of times per year.

Due to the nature of the business, a back ground / knowledge of the plumbing and heating industry would be advantageous. You will also need to possess good PC literacy skills and strong communication skills both written and verbal.

Apply now!