Technical Support Engineer - Vending Machines

Job Title: Technical Support Engineer - Vending Machines
Contract Type: Permanent
Location: Unknown
Salary: Competitive
Start Date: 2019-05-31 00:00:00
Reference: 4280
Contact Name: Cally Overton
Contact Email:
Job Published: May 31, 2019 14:09

Job Description

As Technical Support Engineer (Vending Machines - VMI), you'll provide field based mechanical and technical support, and network support to our customers in the areas of Cardiff, Bristol and Exeter. Your key goal in this role is to ensure the smooth operation of customers’ industrial vending machines solutions along with the communication networks in order to provide customer satisfaction. Your responsibilities Maintaining new and used Vending Machines (VMI), systems and infrastructure. Provide field based support to customers in maintaining the VMI product range. Attending customer sites to perform proactive and preventative maintenance support tasks, for hardware and software. Guaranteeing that transactional data backups to the VMI products are maintained by multiple networking solutions. Ideal candidate / What you'll need to succeed Experience of working in a field based maintenance support role requiring mechanical, electrical and IT skills. Have practical skills and able to utilise basic hand, and power tools. Excellent IT skills for all aspects of VMI solutions Competent in the use of Microsoft Office programs Installation of software and hardware equipment Excellent customer facing skills. Willingness and flexibility to travel across the region Cromwell has been around for over 50 years, supplying an unrivalled choice of precision equipment, safety products and office consumables to all industries, professions and trades. Providing technical and specialist support, you’ll soon become an expert in delivering bespoke solutions. As we’re owned by Grainger, you’ll be part of a fast-paced, large organisation that offers job security and great opportunities. A great place to work with ambitious growth plans, you’ll be joining a great team, where people and individuality really matter. Benefits include a highly competitive salary, pension scheme, commission, plus a company van. Join us to make a difference and get out what you put in. Apply today