Strategic Field Technician

Job Title: Strategic Field Technician
Contract Type: Permanent
Location: Deptford
Salary: £22440 - £30360 per annum
Start Date: 2019-06-20
Reference: 4197
Contact Name: Robyn Smith
Contact Email:
Job Published: June 20, 2019 16:19

Job Description

About the role:

Fully support the Network Mains Upgrade program across the South London, you will be required to take ownership of Network Upgrade projects, supporting team members within the group and provide cover for projects during leave.

Capturing full recharge costs for submission on a monthly basis on the projects being worked on.

Support network activities during asset failures whilst ensuring water quality compliance during work.

Minimise and prevent supply interruption, liaising with customers and working to resolve problems where necessary to ensure service is delivered efficiently.

Develop and enhance working relationships with other teams across the clean water business.

Support the large asset group within the Thames Valley during Network Events where required and support to meet targets.

Act as local network expert for isolation and rezoning providing information for risk assessments & sharing information regarding network risks and other Health & Safety issues.

Responsible for investigating the clean water network to resolve poor asset performance, including high or low pressure, leakage, metering queries and loss of supply.

To be successful you will have the following skills and experience:
  • Our customers are at the heart of everything that we do so previous customer experience within a constantly changing environment is essential.
  • We are looking for someone that has experience of working within operational / network role with strong working knowledge of water industry procedures; this will include safety, health and wellbeing.
  • Our ideal candidate will have knowledge on the water mains network, as well as Water Network Standards to understand and demonstrate best practice and have relevant water network qualifications in operating water networks.
  • This role will require you to work autonomously as well as within a team. The role requires driving to multiple sites; therefore you must be a confident driver and hold a full UK driving licence.
What’s in it for you:

This is a varied role where you will be working with and meeting different people and organisations on a daily basis.

This role will allow you to acquire a broad understanding of Thames Water operations in the field to ensure work activities progress to project completion.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. 

We’re also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.

About us:

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times. We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer, welcoming applications from all walks of life to join our diverse team. We’re also leading the way with our award-winning mental health and wellbeing strategy.