Space Operations Manager
Job Title: Space Operations Manager
Location: Bristol, UK - Hybrid - working from home options available
Compensation: Competitive + benefits
Role Type: Full time / Permanent
Role ID: SF 48164
It starts with you
At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Space Operations Manager at our Ashton House site.
As an international defence company, we support and enhance our customers' defence and security capabilities and critical assets, meeting their requirements of value for money, increased availability, modernisation and flexibility.
The Space Operations Manager role is based within our Mission Systems business area.
Babcock is a trusted provider of integrated solutions for global defence and security. We have a wide portfolio of best-in-class intelligence surveillance and reconnaissance solutions, communications, and weapons launch and handling solutions across all domains, integrating the best of industry to meet our customers' needs.
The difference our new Space Operations Manager will make
As a Space Operations Manager you'll have a role that's out of the ordinary. As our Service Operations Manager, you'll have a key role that's out of the ordinary. Supporting vital MILSATCOM Service Delivery Operations. Accountable for day-to-day operations ensuring smooth transition and a high standard of service availability. Reporting to the senior leadership team, you'll also be the point of escalation and resolution for service delivery. This is a challenging role in a fast paced, ever evolving environment.
Day to day, you'll deliver 24/7 year-round MILSATCOM service availability; represent Babcock operational teams at stakeholder meetings and governance forums; be accountable for the overall team performance and responsible for ensuring continual service improvement; and also, be accountable for the KPI performance to monitor operational effectiveness. You'll support the development and introduction of fit-for-purpose operational processes, standards and policies.
At Babcock, we have a history of helping talent go far. With our track record of innovation, you'll continually develop your knowledge and expertise.
We offer flexible working to give people more options to better integrate their work and personal life, whilst ensuring that business needs are met. This role provides hybrid working arrangements with 2-3 days in the office/onsite and 2-3 days working from home.
Demonstratable experience in a management position in the defence or telecommunication industry, ideally MILSATCOM but not essential.
Demonstratable experience of operations management in multi-disciplined environment.
Experience in managing ITIL v3 and/or V4 based service management structure.
Project delivery and proven bid wins within defence.
What we offer
Generous benefits including:
Generous holiday allowance of 25 days plus bank holidays
Reservist in the armed forces receive 10 days special paid leave
Matched contribution pension scheme up to 8% of salary, with life assurance
Our Big Benefit Platform allows you to make your money go further, with discounts from over 850 retailers.
Employee Share Plan
Professional memberships, personal development training an opportunities
STEM ambassador training and volunteering opportunities
Working from home and flexible work patterns
Employee assistance programme supporting physical, mental and financial wellbeing
Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme
Autonomy. Trusted and empowered to be at your best
For over 130 years, we have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. Change begins with our people and our shared Principles: be curious; be courageous; own and deliver; think: outcomes; collaborate; and be kind. These values not only guide the way we work, but also our efforts to reach net-zero carbon. Yes, our ambitions are big, but together, we can achieve them.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments.
All applications should be made online. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
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