Site Performance Manager

Job Title: Site Performance Manager
Contract Type: Permanent
Location: Feltham
Salary: £41140 - £49000 per annum
Start Date: 2019-07-09
Reference: 4459
Contact Name: Robyn Smith
Contact Email:
Job Published: July 09, 2019 11:17

Job Description

About the role:

This role presents an exciting opportunity to manage the operation of a site that produces 15% of London's water supply, working within a highly motivated team and building relationships with Water Quality, Systems Operations and the Capital Delivery teams.

Health and safety is at the centre of everything we do and as such you will be responsible for implementing this with your site and team.

You are responsible for the performance management and leadership of your team in accordance with company policies, ensuring the competence of individuals through coaching and training to maximise their potential.

You are responsible for identifying, mitigating, resolving and escalating risk across the site and team.

You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost efficient, robust and safe operation 24/7.

Understand and articulate changes within the budget at regular performance review sessions. Ensuring the budget is managed effectively in relation to H&S, compliance, people and performance.

You have responsibility for delivering wholesome drinking water to the customer base in your area, by driving a culture of continuous improvement and best practice within the team.

To be successful you will have the following skills and experience:
  • We are looking for a proven manager, ideally someone who has process or operational management experience with strong skills in engineering, finance, H&S and stakeholder engagement.
  • You will need excellent people and performance management skills and strong health and safety and customer based ethics.
  • Excellent organisational and risk management skills are also needed.
  • Good interpersonal and communication skills - both written and verbal are essential for the role.
  • Strong computer skills are also desirable.
  • A valid driving licence is required in order to travel to different sites.
What’s in it for you:

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. 

We’re also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.

About us:

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer, welcoming applications from all walks of life to join our diverse team. We’re also leading the way with our award-winning mental health and wellbeing strategy.