Service & Sitework Administrator

Job Title: Service & Sitework Administrator
Contract Type: Permanent
Location: Brecon, Powys
Salary: Up to £20000.00 per annum
Start Date: ASAP
Reference: BBBH13686_1547548723
Contact Name: Debbie Cole
Contact Email:
Job Published: January 15, 2019 10:38

Job Description

Acorn Recruitment is seeking a Service & Sitework Administrator for an established design and manufacturing business in Brecon, Mid Wales.

If you wish to work for an organisation where you can share their values and passion to continue delivering products of excellence to an ever evolving business, then apply today….!

Key tasks & responsibilities

*Timely preparation of quotes as requested by the Aftercare Manager
*Data Input to CRM System Salesforce
*Accurate Record Keeping
*Receive and process customer purchase orders, using Sage 50 provide order confirmation
*Process customer invoices as requested by the Aftercare Manager
*Complete RAMS and Engineers documentation as requested by the Aftercare Manager
*Arrange hotel and travel arrangements for engineers and management
*Answer phone calls and email queries in a professional manner
*Liaise regularly with operations, production and senior management teams
*Build strong relationships with the operations, production, projects and senior management team
*Build strong relationships with customers
*Identify cross-selling opportunities where applicable
*Ensure sell-on opportunities are maximised (spare parts, service & maintenance agreements)
*Keep and record statistics
*Ensure Health and Safety guidelines are followed
*Ensure all required documentation is completed accurately and within deadlines

Skills & Attributes

*High level of customer focus
*Ability to work without supervision
*Excellent IT Skills
*Ability to communicate at all levels
*Methodical and thorough with strong attention to detail
*Good relationship builder
*Strong Record Keeping Skills
*Ability to multitask under pressure
*Competent in the use of Microsoft packages
*Competent in the use of Sage 50
*Calm and considered approach
* "Can do" attitude
*Strong team player
*Ability to work under pressure
*Embraces change
*Problem Solver
*An advocate for the company

Desirable experience

*Minimum of five years' experience within an administration role
*Blue chip background
*Materials Handling industry exposure
*ISO 9001:2015
*Use of CRM Salesforce

Please send your cv to or call 07974 309162

Acorn Recruitment acts as an employment agency for permanent recruitment.