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Service Advisor

Job Title: Service Advisor
Contract Type: Permanent
Location: Leamington Spa
Industry:
Salary: £18000 per annum
Start Date: 2019-08-30
Reference: 475105903
Contact Name: Joanna Kirk
Contact Email: Joanna.Kirk@pertemps.co.uk
Job Published: August 16, 2019 16:25

Job Description

We are recruiting for a Leamington Spa based well known car company. Their passion is to provide the highest quality of customer service and this is key in everything they do and we now have an opportunity for a customer focused Service Advisor to join the team in Leamington Spa. The salary is £18,000. Free parking on site. Monday – Friday 8:00am – 6:00pm.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs.
You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.
About you
To be successful in this role you will:
Have at least 6 months experience in a similar role
Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations
Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service
Be able to work under your own initiative as well a part of a bigger team and co-ordinate workshop activity to deliver agreed work
You must hold a full clean UK Driving Licence
They offer fantastic opportunities to develop with the brand but also within the company by giving supported training and an environment where we encourage personal growth.