Service Administrator

  • Job Reference: 00033539-1
  • Date Posted: 13 January 2021
  • Recruiter: CV-Library
  • Location: Nottingham, Nottinghamshire
  • Salary: £19,188 to £20,405
  • Sector: Retail & Consumer Products, Covid-19
  • Job Type: Permanent

Job Description

Please note that all face to face interviews will be carried out with strict adherence to COVID-19 safety precautions and measures. These will be shared with you at point of invitation.

We are looking for an experienced Administrator, to join our Aftersales Service team based in our centrally-located Nottingham Head Office.

You will play a vital role as Service Administrator, being the friendly voice of Machine Mart; you will be a key point of contact between our 64 stores nationwide, our customers and our engineers. Your duties will be varied and include data inputting, handling inbound calls, attending to customers at the trade counter, updating records and spreadsheets and filing and archiving.

To succeed in this role you will have good IT skills, including Microsoft Word and Excel, with previous experience in data entry, therefore a high level of accuracy is essential. You will have an excellent telephone manner and effective communication skills, also being confident when assisting customers face to face. You will have the ability to work on your own initiative to tight deadlines.

If you relish the challenge of an exciting and varied role and would like to be part of our team, this could be the opportunity for you.

The working hours are 8:30 – 18:00, Monday to Friday